Principal Consultant, advisor and trainer with extensive leadership background in the Los Angeles City Fire Department (the second-largest municipal fire department in the United States).Value offered to organizations includes: - Strategic Planning, Crisis Management, Operational Development, Policy Innovation, Executive Training- Advising on risk management practices, standards of command, policies and procedures, and best practices- Delivering training seminars, workshops and creating written training materials - Improving processes to reduce labor, drive efficiency, and improve accuracy and effectiveness

Managed operations and administration of the most densely populated district in Los Angeles City. Led 70 fire personnel across six strategically located fire stations. - Chaired the Operational Risk Management Committee, leading efforts to develop new risk management policies and emergency incident decision-making processes. - Credited with conceptualizing new risk management operating profiles, a reimagined Standards of Command process, and Structure Fire 360-Report SOP. These concepts and procedures have been adopted by multiple fire service agencies in Southern California.- Investigated and discovered a design flaw in the antennas of new portable radios, developed field testing protocols, and collaborated with manufacturer to resolve the issue. The radios now have new antennas, preventing potentially fatal consequences of garbled communication.- Successfully operated as Incident Commander leading fire and rescue efforts at thousands of incidents, including wildland, MCI, structures, technical rescues, high-rise, hazmat and metro-rail, with zero firefighter fatalities.

Led 65 fire personnel assigned to seven fire stations across a challenging district that includes Hollywood, Griffith Park, extensive brush, and high-rise buildings.

Selected for a newly created Executive Officer position serving the Emergency Operations Chief Deputy. Assisted Chief Deputy in overseeing the four Emergency Operations bureaus; regularly liaised with the deputy chiefs for each of the bureaus and conveyed the Chief Deputy’s priorities and concerns.- Served as Department Homelessness Liaison to coordinate LAFD’s role in solving the homelessness crisis in the greater Los Angeles County region. Represented the LAFD at coalition meetings for the Homeless Initiative.- Direct Report for Air Operations Section (10 personnel and $65M in air assets) and 10-person Disaster Response Section. - As LAFD’s California Incident Command Certification System (CICCS) deployment coordinator, led a 10-person team to improve the Resource Ordering and Status System (ROSS). That, among other things, streamlined the selection process—thereby reducing labor and improving accuracy. - Developed Mayday Management Standard Operating Guidelines.

Same assignment and scope of responsibility as position held from 2016-2020.

Selected to lead largest battalion in city, with 74 square miles that includes the Mutual Threat Zone for foothill brush areas. Led 60 fire personnel across 7 fire stations.

As Assistant Division Commander for Supply & Maintenance (S&M), led team of 83 employees in providing logistic support for LAFD, and maintenance for the entire fleet of more than 1,200 apparatus. - Managed $36M budget comprised of $16M annual operating budget spread over several expense accounts and $20M annual budget of Municipal Improvement Corporation of Los Angeles (MICLA) funds for fleet replacement. - Led efforts to overhaul uniform ordering process and create website for all 3,200 LAFD members to order uniforms, saving over $22K in annual labor costs (based on 40 hours per month in S&M labor) while reducing uniform delivery time more than 50%. The project was recognized for innovation by the Mayor’s Office. - Conceptualized and wrote new procurement plan for Self-Contained Breathing Apparatus (SCBA) and collaborated with Mayor’s budget staff.- Managed development and rollout of $416K Vehicle Acquisition Plan to support Department-wide reorganization efforts. - Managed project that funded, procured, and distributed Wildland Firefighting Helmets for all 3,200 LAFD members. Collaborated with Los Angeles Fire Foundation to raise $150K and wrote helmet outfitting policy. - Implemented a time-saving improvement to distributing copy paper to the fire station, reducing labor significantly. Led team brainstorming that yielded this idea. - Developed S&M’s Reserve Fleet Maintenance Policy, with provisions to ensure constant readiness, better planning for apparatus repairs, and less need for last-minute overtime. - Created training curriculum on apparatus inspection procedures and delivered it to all 94 Chief Officers as an Instructor for the LAFD’s Chief Officer Continuing Education Program.

Managed operations and administration for 53-square-mile district in San Fernando Valley (in addition to after-hours oversight of Air Operations) with assets and capital in excess of $8M. Led 82 fire personnel across 9 critical and specialized fire stations. - Served as Incident Commander leading fire and rescue efforts at 75+ incidents with no fatalities. - Gained broad command experience with structure fires, hazardous materials, brush and grass fires, vehicle extrications, MCI incidents, Air Ambulance, USAR incidents, Bravo Tango Standby, and VIP events.- Developed a Personnel Management Plan for one of the fire stations that has been adopted as a model for Chief Officers to use elsewhere in the department. - Developed the Emergency Operations Standard Operating Guidelines (SOG) Template that promotes LAFD-wide continuity in training and development. The template has been adopted by the LAFD’s Training Section. - Managed community relations activities and fostered strong relationships with community leaders.

Led crew of 14, effectively directing members and deploying resources during fire and emergency medical response activities involving residential, commercial, high-rise, metro-transit, brush/grass, freeway, and other incident types. - Led team through challenging times, leading by example and coaching members on how to persevere in spite of hardships and tragedy. - Secured $10K from Korean Neighborhood Council for non-budgeted equipment and led an initiative that raised scholarship money for the daughter of a fallen firefighter.

Expanded skills with Planning Section assignment that included writing, advanced research and analysis, development of policies and procedures, high-profile report writing, legal and contractual writing, speech writing, press releases, and oral presentations. - Played key role in leading LAFD-wide change by managing implementation of recommendations stemming from Controller’s audit; coordinated with stakeholders, monitored progress, and helped roll out the changes. - Appointed by Fire Chief as his Military Liaison Officer providing support for LAFD members deployed in Iraq and Afghanistan. Coordinated City Council recognition ceremony for LAFD’s returning service members.

Selected for Station Commander position leading 14 members at the Urban Search and Rescue Unit and Designated Rapid Intervention Station. Commanded crew in response to large, escalating fires, and oversaw the LAFD tractor company.

Led “B” Platoon at Fire Station 13 and then “B” Platoon at Fire Station 26.- Selected to train hundreds of firefighters from around the world on engine company hose operations during 2005 FDIC East Meets West Training Conference.

Drive, operate and maintain fire engine at Fire Stations 46, 11 and 9. Selected for special duty assignment 1996-2000 to apply National Fire Protection Association (NFPA) standards during annual aerial ladder and fire engine performance testing to ensue readiness of entire LAFD fleet. Performed quality control checks for all mechanical repairs completed on LAFD apparatus.