Professional Experience:IT Support Specialist• Windows 2008 Server and Windows 2012 Server (R2).• Active Directory Administrator.• Experience and support of Windows 7, Windows 8, & Windows 10• Experience and support TCP/IP/DNS/DHCP & Networking• Mac OS-7.x/8.x/9.x/OS X, boot camp and running in parallels.• Print server, printers, faxes and scanners.• Experience creating and deploying disk images using Acronis & Norton.• Experience with hardware and software Raid’s and configuring drive arrays.• PC Hardware: PC Main Boards, Graphic Cards, Memory Modules, Sound Cards & External Hardware devices.• Experience and support of Microsoft Office Suites 2007 to MS Office 2019• Experience and support of MS Outlook 2007 to MS Outlook 2019• Experience and support of Layout Designing (Adobe Photoshop, Illustrator)• Knowledge of Website Designing (Adobe Dreamweaver, & WordPress)• Knowledge of Programming Language (Visual Basic 6.0/Pascal)• Experience and support of Video Editing (Corel X3, Adobe Premier & Wondershare)• Experience & Support of Mailbox Exchange using Rackspace & Microsoft Exchange Online• Experience & Support of Web Mailbox using Google Apps Business & Cpanel Accounts• Remote connectivity and VPN experience using Fortinet & Watchguard.• Knowledge of desktop security (anti virus/anti spam/firewall/ patching)• Experience in Symantec Endpoint Antivirus (Cloud & Server)• IPhone, Android, Blackberry and various cell phones support.• Support CCTV & Biometric Solutions.• Experience and support of NAS & SAN Storage.Sales & Marketing (Hotel & Resorts)• Sales & Event Management• Lead Generation• Hotel Operations• Corporate Events• Food Safety• Micros Opera Hotel Management System• Fidelio Suites Property Management System & Fidelio Point of SalesHuman Resources• Payroll Computation & Benefits• Employee & Recruitment Relations• Absence Management • Compensation Systems• Documentation & Reporting• Secretarial Duties.