Timothy Casey, Cpp, Cfi Email & Phone Number

• Demonstrated strong operations management skills overseeing teams in the areas of Fraud Prevention, Data Analytics, Remote Video Auditing, Customer Satisfaction, and Physical Security.• Conduct security risk assessments for businesses including corporate offices, distribution centers and stores.• Project managed a customer’s video monitoring and call center acquisition and relocation.• Streamline operations for an 80-person US and Poland Video Services Team that conduct 25,000 monthly remote video fraud and operation audits for over 8,000 customers.• Hire, train, supervise, and evaluate associates in various teams.• Direct the fraud and loss prevention program for a 300+ store specialty retailer to reduce losses and expenses as well as increase profitability.

• Built customer base from start-up to an industry leading managed service loss prevention company by using strategic business development and operations methods. Implement process improvements for customers conducting risk analysis, critical assessments, and audits to determine areas of vulnerability.

• Drove business growth by building a new physical security business opportunity from the ground up.• Evaluated and recommended, price and spec system installations that integrates physical security, remote video, fraud and business analytics that reap the greatest return on investment. • Program manager for customer to direct technology business sector to improve customer experience.

• Provided over 35 customers, with an excess of 8,000 locations, vendor assistance and selection, bidding, and negotiating of loss prevention products.• Investigated new products, software, services, and vendors for potential future resources.• Built relationships with third party vendors, negotiating service and installations, at the best possible rate, thus reducing operating costs and capital expenditures.

• Responsible for all aspects of shrink reduction program in stores including fraud, e-commerce, investigations, auditing, training and awareness meetings, policy and procedures.• Directed corporate and distribution center shortage reduction and safety in the areas of fraud, e-commerce, investigations, auditing, policy and procedures, brand protection, emergency procedures, and executive protection. • Managed an annual physical security operating and capital expense budget more than $2 million.• Enhanced four distribution centers access control, physical security, product control and paperwork procedures.• Developed cohesive background screening, emergency response, and workplace violence plan.• Managed security team of twenty-five in four distribution centers.• Project managed installations, service and monitoring of alarms, access control and video systems in locations nationwide.

• Managed loss prevention for approximately 130 specialty retail locations in various geographical regions.• Conducted fraud investigations, store audits, training and awareness in four separate unique brands.

• Managed fraud investigations both internal and external, apprehensions, and prosecutions.• Responsible for shortage control and improving profitability.• Hired, trained, and supervised a store detective staff of eleven.