I help businesses get more enquiries, prospects, and customers every month with a 5-step system on social media. Direct involvement in the strategy and implementation of Facebook marketing campaigns which includes the creation, monitoring, analysis, and testing of different ad sets and ads to 2x-5x ROI for businesses.Specializes in the following:🚀 Marketing Funnel Design, Development and Deployment🚀 Facebook and Instagram Ads🚀 Lead Generation🚀 Automated Instant Notification System to Follow Up With Prospects🚀 Marketing Strategy

• Achieved over 18.5% sales growth for sell-in to Courts (M) Sdn Bhd (combination of Audio Visual, Home Appliances, Kitchen Appliances, Indoor Air Quality product categories) in FY 2016 from FY 2015 upon taking charge of the key account. • Utilized a marketing budget of RM 360k efficiently to achieve over RM 15.5 million sales in FY2016 which is a RM 2.5 million increase from the previous fiscal year upon taking charge of Courts' account.• Successfully ran numerous roadshow campaigns nationwide to increase Panasonic's brand awareness, sales and market share during festive seasons. (Harvey Norman Citta Mall Warehouse Sales in Jan 16 & Courts In-Store Raya campaign in May 16)• Devised strategies to eat into competitors' market share with implementation of various Marketing support, sellout support, spiff for Courts staff, press ad support, in-store catalog/flyers, block displays, roadshows, cooking demos, etc• Lead and motivated a team of promoters in Courts' top outlets nationwide to consistently achieve or outperform their monthly sales target.

Marketing• Co-lead the AJAX back label embossment project which is a cost saving initiative called Funding the Growth (FTG). The project is estimated to realize the company more than RM200K in savings.• Was part of the project team for Axion printed tub project which is also a FTG initiative.• Managed the preparation of nationwide and Singapore listing samples for new product launches.• Liaised with creative agencies to develop impactful POS materials for in-store marketing activities nationwide.Retail Marketing• Coordination with customer development, procurement, and customer logistics teams to ensure timely delivery of POS materials to company’s HQ and distributors.• Performed business and competitors’ analysis and provided recommendations to increase market share and to hold off competitors’ threats.• Developed merchandising guidelines and deck for Aug 2015 Corporate Fair and new product launches in the oral care category. Indirect Trade (Traditional Trade)• Assigned role as a Distributor’s Sales Representative with responsibilities of selling main SKUs into the stores and informing customers on available trade offers.Direct Trade (Modern Trade)• Negotiation with buyers to secure best location to set up POS displays and to ensure that promotional activities are executed in a timely and effective manner.• Ensured that products are displayed and arranged according to the company’s placement strategy.• Provided guidance to new merchandiser on company’s merchandising guideline and best practices. Others• Emerged as champion of Q1 Ekspedisi Malaysia 2015 which is an external customer insight activity to understand consumers’ shopping and purchase behaviors.• Committee member of Colgate-Palmolive Annual Dinner 2015 and Distributors’ Sales Conference 2014.

• Promote and cross-sell the core financial products of the bank.• Providing informed financial advice to customers pertaining to wealth accumulation, wealth preservation, and wealth distribution through prudent financial planning. • Building sustainable relationships with customers by delivering value-added service and prioritizing customers’ needs. Devised plans to attract new customers and retain existing customers. • Responsible for new account opening and performing customer due diligence.• Attending to walk-in customers and handling their queries pertaining to the various bank products, latest promotions, and also identifying and solving problems faced by customers.• Create awareness on the latest bank promotions through telemarketing and cross-selling.

• Attending to walk-in customers by responding to their needs and queries pertaining to IT products.• Offering basic IT troubleshooting and technical support to customers.• Assigning service cases to technical officers and following up with repair service cases through proper planning and engagement with technicians and customers.• Updating ATREX service database system to keep track of pending and completed service cases.• Liaising regularly with the different departments within the company (product warranty, inventory, and sales) to ensure efficient work flow and service to customers. • Mentoring new interns by offering guidance and support to them.

Responsible for teaching students by helping them to brush up on their English language competency by emphasizing key areas such as grammar, writing, and oral communication skills.