• Key account manager for 2 major airlines on top of others managing over 150+ engines from induction to output. • In charge of conducting quarterly / biannual program reviews with internal and external stakeholders either locally or at customer’s region by sharing Key Performance Indicators (KPIs) such as Turn Around Time (TAT), Program GP, Cost Reduction Efforts as well as ensuring safety standards are met while mitigating risks to the program deliverables. • Chairs weekly internal meetings managing a team of more than 10 persons in both Singapore and China engine facilities. • Assisted Sales Managers with providing marketing tools for their respective region of sales through traditional media (Magazine Featurette, Physical Gifts & Indirect Marketing) as well as non-traditional forms of media. (Video Production, LinkedIn Marketing etc)• Led a team of 4 from cross functional departments to establish “Hospital Shop Partners” globally as part of our sales strategy to reduce distance between us and our customers and increase customer stickiness.

- Provide multiple international customers Engine Health Monitoring (EHM) for over 50+ engines trending reports- Assist customers with diagnosis of affected engines and provide recommended actions to extend engine life - Trained in technical and reliability support for CFM56-5B/7B Type Engines, providing key support analysis for day to day maintenance processes as well as engine investigations for key failures- Created a model using deep learning to predict EGTM (Exhaust Gas Temperature Margin) for CFM56-5B and CFM56-7B engine types including their variants within +/- of 3 Degrees Celsius for engine workscope optimization- Created and designed, with a team of 4, the ETL process from raw data in the aircraft engine cloud services down to Tableau for customers to visualize data. Made use of UiPath and VBA to do the extraction and transforming into Tableau online servers and loaded the database for customers to have 24/7 access to their engine data which save 50% of the man hours. - Responsible as project lead to deliver a customer facing portal in handling 90% of company’s processes into one digital platform to streamline workflow and improve efficiency of company. Tasked to manage vendors in the technical developments as well as business users to fulfil business requirements and cyber security obligations. Project estimated deployment in Q2 2021.

Key Research Focus in Compliant Abrasive Process Model, Integrated Tool Trajectory Planning & Smart End-of-Arm Tooling• Performed research pertaining to compliant abrasive process modelling and integrated tool trajectory planning with the use of impedence and force control techniques• Conducted and performed over 100 trials with robotic arm (ARB 6660) and 10 trials on CoBot (Compliant Robot KUKA iiwa) geared towards SMART manufacturing and Industry 4.0.• Provided analysis and experiments required to publish 1 journal paper and 1 conference paper• Multiple milestone as well as monthly reviews with UK stake-holders and key personnel to deliver work progress and solutions to meet business needs• Presented a conference paper in ACEAT: Annual Conference on Engineering and Applied Science in Fukuoka, Japan • Planned, integrated and spearheaded current research technology with business needs with the aim to achieve Manufacturing Capability Readiness Level 3• Successfully completed ROS-I developers training

Attached to a head engineer to restore and repair 6 vintage/classic cars. Also assisted theworkshop management to do basic maintenance and restorative works 40 over modern cars inthe span of 8 weeks.• Performed data analysis as well as value added the company through quality assurance andquality control through weekly stocks inspection.• Overhauled entire engine of Mini Cooper S Turbo and gave possible solutions to rectifyproblem• Provided on the ground customer service to over 15 customers.• Part of the quality assurance team to ensure cars returned to them are in excellent quality at the lowest cost possible• Completed restoration of Corvette Stingray (1969) including chassis and engine. Removed shell and interior of vehicle and removing rust from the chassis. Used power tools to cut, grind and buff necessary car components to meet factory standards.