Timothy Corsello Email & Phone Number

Cape Elizabeth, Me, Us

Portland, Maine, United States

Managed customer orders and prioritized in-house tickets to increase turnoverCross-trained on Kitchen Prep and Pizza stretching/assembling.Washed, sanitized, and organized dishes, pots/pans, and silverwarePerformed additionally cleaning and organizing of washroom including the machine itself, drains, and supplies

Lewiston, Maine, United States

Assisted clients over the phone to resolve any issues with their Carbonite software on their computers. Remoted into clients computers in order to diagnose issuesWrote a brief report detailing the interaction with the customer. If the issue was not resolved then I would escalate the client through the proper channelsReceived technical training on data backups for both Mac and Windows.

Waltham

Co-taught Transfer Seminar course alongside Bentley University staff to assist with 20 + undergraduate transfer students adjust to campusDeveloped lesson plans for transfer students in order to better help them understand and become a part of the Bentley University communityConceptualized ways to get transfer students engaged in the activities

Portland, Maine Area

Managed main process for creating ice cream including responsibilities such as: Maintaining enough core product, creating new products, analyzed popularity of flavors.Utilized creative mentality to experiment with new product linesAssisted 100+ customers on a daily basis, maintained retail inventory, handled up to $1000 in sales during peak business

Portland, Maine Area

Created, edited, and canceled hotel reservations using reservation software (MARSHA, HOLIDEX, ORS, Synexis, and Opera)Trained new employees using the "talk and type" methodStudied selling highlights, local attractions, and detailed information on 30+ hotels

Cape Elizabeth, Me

Managed the service needs of clientsOversaw over 100 people per day in the restaurantRan operations for newly-formed pool service position

Bachelor Of Arts - Ba, Data Analytics, 3.33

Activities and Societies: Bentley University Ultimate Frisbee Society

Kogod School Of Business, Undeclared, 3.43