Senior Information Technology Consultant
Current
Arlington, Virginia, United States
- Use structured analysis to evaluate data and system functionality to create data driven designs
- Support agile software development as a business analyst and tester
- Provide tier-2 technical support for end users by answering questions and troubleshoot problems using BMC FootPrints software
- Partner with UI/UX designers to conduct usability testing sessions to capture and translate user feedback into actionable user stories
- Present new functionality updates for internal and external teamsKey Achievement
- Created a framework to standardize how technical specifications are captured in Azure DevOps, increasing clarity and team efficiency.