I'm dedicated to helping our clients succeed in their endeavors. With our service TMClarity, I am webinar trainer, content generator and podcast host keeping our banking clients up to date on the ins and outs of managing their Treasury Management customers. Specifically, I teach on the subjects of: Digital Sales and Lead Generation, Business Development, Customer Service and Support, Customer Relations, Treasury Management Metrics, Treasury Management Marketing and Treasury Management Strategy.With our consulting service at Malzahn Strategic, I help business leaders, teams and entrepreneurs become more efficient and effective people by making them accountable for their actions and decisions, defining their vision for the future and working together as a healthy and functional team.I draw on my 30+ years of experience in management and leadership, as well as from a number of top-level management frameworks, to ensure that I'm effective and efficient.Leadership Results- Knowledgeable in a number of management frameworks—including EOS, Scaling Up, etc.—helping clients understand when to apply each framework for their situation.- I have led multiple successful teams of professionals in the service delivery and customer service industry. I am experienced in delivering customer satisfaction and getting things done for customers, and I am able to apply this knowledge with clients in order to deliver results for their business customers.Operational Results- Skilled in making sure your team knows how to deliver the right answer to your business customers through both technology and human skills.- I understand the role of communication and how that can lead to both operational success and leadership success and encourage our clients to communicate better and more frequently.Marketing and Sales Results- Knowledgeable on how to get pages to rank on Google and other search engines and assist clients in ranking better.- Currently executing simple and effective marketing plans covering video, web, and social media and then providing that knowledge to our clients with great results.Tim MalzahnPrincipal ConsultantMalzahn Strategictmalzahn@malzahnstrategic.com(763) 317-4282malzahnstrategic.comTop StrengthsStrategic | Futuristic | Relator | Maximizer | Self-Assurance5 VoicesCreative | Nurturer | Pioneer | Guardian | ConnectorKolbe A IndexFact Finder 6 | Follow Through 4 | Quick Start 4 | Implementer 6