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Customer-focused analytics leader with extensive retail experience (apparel & CPG, DTC & wholesale). Data-driven marketer driving personalized experiences and optimized acquisition and retention through better targeting, attribution, and implementation of advertising and marketing technologies. Over 15 years enabling retailers and brands to:- Build high-impact analytics and research teams- Understand and activate against customer data- Create seamless, personalized experiences across all touch-pointsMarketing Analytics - partnering with Digital Media, CRM and Ecommerce teams to solve: - Targeting: audience distribution and strategy, predictive audience dev. & optimization - Attribution: media effectiveness, incrementality testing, MTA/MMM - Tech adoption: customer data platform (CDP), ESP, DMP, DSP, data on-boarding, data lake, etc.- Personalization: CRM strategy, automation, success metrics- Test & Learn: experimental design, performance vs. brand media, scaling tests, etc.Retail Analytics - empowering Merchandising, Stores and E-commerce, Product teams with: - Customer Analytics: Segmentation, dashboards & reporting, predictive modeling - Customer-centric decisions: pricing, promotions, assortment, loyaltyKey brands and retailers:- DTC & Wholesale- Grocery, Apparel, Consumer Electronics- Gymshark / Calvin Klein / Macy's / Best Buy / Kroger / Tesco / P&G / Unilever / Pepsi
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Sr. Director, Customer IntelligenceRoku Inc. Mar 2023 - PresentSan Jose, California, Us -
Director, Customer IntelligenceRoku Inc. Sep 2021 - Mar 2023San Jose, California, Us -
Vp Insight, North AmericaGymshark Oct 2020 - Apr 2021Solihull, West Midlands, GbKey role within new North America leadership team for one of the fastest growing global fitness apparel and accessories brands. Designed team structure and led hiring of priority roles. Collaborated with VP-Commercial and VP-Brand to inform North America strategy through actionable insights. Supported Commercial, Merchandising, Paid/Organic Media & CRM, Site, and Product teams with reporting and insights; informed customer-first strategies and test-and-learn opportunities across each.Key input into Global technology vendor selection (CDP, DSP, ESP, media attribution) -
Vp, Advanced AnalyticsPvh Corp. Feb 2019 - Oct 2020New York City, Ny, Us -
Vp, Advanced Analytics - Global Consumer & Market InsightsCalvin Klein Feb 2019 - Oct 2020New York, New York, UsLed an exec-sponsored analytics team driving digital transformation within a legacy brand, focused on owned-and-operated business (stores and ecommerce). Used multiple data sources to better understand customers (segmentation, promotional sensitivity, predictive analytics), personalize communications (lifecycle marketing), optimize targeting for digital media (1P & 3P audience strategy), and measure impact on brand perception & sales (media attribution centered around incrementality).Primary brand owner for CDP, working closely with IT to deploy the tech and drive value through initial use cases across analytics/reporting, personalization, and automation. -
Vp, Insights And AnalyticsVerve Nov 2015 - Jan 2019New York, Ny, UsLead a high-performing insights team using data to drive better campaign performance and increased client value. Experts in campaign measurement and strategic targeting. Produced impactful data stories and thought leadership pieces, growing strategic partnerships across the industry.- Measurement: prove and optimize the effectiveness of mobile advertising campaigns- Targeting strategy: unlock Location Context to maximize the value of mobile advertising - Custom insights: create impactful stories from consumer behavior - Thought leadership & external engagements: lead the mobile marketing industry forward- Business development & partnerships: identify new business opportunities and data integrations -
Vp, Media SolutionsDunnhumby May 2013 - Nov 2015Brook Green, London, GbLed an insights team responsible for delivery of all projects executed with dunnhumby’s established digital and media partners in the US. These partnerships allow retail and brand clients to deliver targeted media campaigns across multiple channels including online, TV, social and mobile, and measure their impact on sales directly. -
Insights Director, Macy'S EngagementDunnhumby Mar 2011 - Apr 2013Brook Green, London, GbLed a team of analysts in delivery of projects for Macy’s across the following areas:Loyalty: insights and in-market testing aimed at driving the effectiveness of Macy’s loyalty program through customer-focused innovationComms: planning and measurement of relevant, targeted communications delivered through multiple channels, including direct mail, email and online displayMerchandising & Vendors: standardization and scaling of custom tools and reports to enable customer data to become part of merchandising and planning decisions -
Solutions Lead, Best Buy EngagementDunnhumby Sep 2008 - Mar 2011Brook Green, London, Gb -
Insights Analyst, Best Buy China EngagementDunnhumby Aug 2007 - Aug 2008Brook Green, London, Gb -
Insights Analyst, Tesco & CpgDunnhumby Jul 2005 - Aug 2007Brook Green, London, Gb -
Marketing AnalystAlliance & Leicester Jan 2004 - Jul 2005Gb
Tim Gough Skills
Tim Gough Education Details
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University Of CambridgePhysics
Frequently Asked Questions about Tim Gough
What company does Tim Gough work for?
Tim Gough works for Roku Inc.
What is Tim Gough's role at the current company?
Tim Gough's current role is Sr. Director, Customer Intelligence at Roku.
What is Tim Gough's email address?
Tim Gough's email address is ti****@****ile.com
What is Tim Gough's direct phone number?
Tim Gough's direct phone number is +176047*****
What schools did Tim Gough attend?
Tim Gough attended University Of Cambridge.
What skills is Tim Gough known for?
Tim Gough has skills like Segmentation, Customer Insight, Analytics, Database Marketing, Customer Analysis, Marketing Strategy, Market Research, Multi Channel Marketing, Marketing, Direct Marketing, Digital Marketing, Loyalty Programs.
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