Tim Emery Email and Phone Number

ERP implementation from Oracle to Microsoft D365 Finance and Operations, managed a team of cross functional business process leads throughout the year long project. Utilized PMP methodology to identify risks to timeline, roadblocks, obtain critical approval sign-offs and communicating to leadership project status.• Reduced MS D365 user license cost by $240K/yr and saved $20K during True Up process• Managed several functional designs modifications and set up and modified 120 security roles in order to customize MS D365 to meet business needs. • Managed 9 successful MS D365 software updates, to comply with Microsoft update standards

Worked with process champions throughout organization to identify opportunities for significant revenue growth and bottom line cash flow improvements in strategically critical areas of the business. Led cross-functional teams to leverage combined experience to drive results and mentored team member to promote the culture of continuous improvement and fact-based data driven decision-making. Key initiatives included:• Increased central region sales growth by $250K and the southeast region by $85K leading a nation-wide Wal-Mart in-store incremental display customer-focused initiative.• Improved sales account manager customer interactions spearheading a kaizen group to redesign sales process using Voice of the Customer (VOC) surveys and lean six sigma tools.

•Project lead on Digital Asset Inspection Process. Implemented voice to text and iPhone into manual process. Validated data points with statistical analysis in MiniTab to demonstrate the statistical significant factors in reducing cycle time. Implemented across 5 remote locations•Project lead on Preventative Maintenance Development process within repair shops. Worked with plant managers, maintenance supervisors, maintenance mechanics, and manufacturers to create preventative maintenance schedules, job tasks and a work order tracking system in IBMs Maximo. Resulted in 15% reduction in unplanned downtime for business critical machines•Authored SOP (Standard Operating Procedure) documents for various processes across the business and documented business processes including Contract Management SOP, Asset Regulatory SOP, Customs Invoicing SOP•Shared best practices while applying lean six sigma tools to improve process capability and eliminate defects. Worked proactively with other internal and external businesses to identify best in class practices.•Presented to C-Level on quarterly basis. Provided projects updates utilizing tollgate rigor•Facilitated focus group sessions including GE Capital Chicago Legal focus group, and GE Capital with Chicago Department of Health and Northwestern Hospital for Keep Your Heart Health Campaign •Worked with cross-functional operating leaders and GE Capital Fleet team to uncover and assess lean six sigma opportunities in inquiry-to-order process, resulting in a reduction of 20% cycle time. Facilitated multi-day session that included detailed process mapping, team break-outs, formulation of new processes and proposed changes•Completed 4 weeks of Six Sigma training including DMAIC, Change Acceleration Management (CAP), FastWorks and Advanced Analytics. Fully implemented two projects into Control Phase of DMAIC•Successfully passed Black Belt Exam. Completed Black Belt Certification

• Manage 30 to 50 collection accounts that consist of railroads, shippers and scrap customers while also reducing total delinquencies. Interact with customers on a daily basis via phone and email to achieve collecting past due rental invoices and work through repair disputes• Compile monthly/quarterly delinquency reports for GECA financial records• Designed a business objects dashboard that combined three system’s data for a medium-level customer view to be accessed throughout the company. After completion of project, lead training for entire customer operations team• Developed new definitions for collection categories and resolutions to implement a new process flow for collections, tracking and activity log procedures• Completed GE SimpLean training and three reporting projects to obtain the role of SimpLean Coach. Projects resulted in reducing cycle times and process flow steps• Leader of GE-wide Health Ahead Day for Rail Services. Consisted of overseeing team members in organizing sponsors, group activities and educational booths for entire company

• Handled customer deduction claims, trade promotion payments and settlements as well as chargebacks• Portfolio consisted of large retail customer accounts such as SuperValu, Food Lion, Cub Foods, Save-A-Lot, Miners, Kroger, Jay C Foods, and Food-4-Less• Daily duties included printing of invoices, reviewing customer contracts, validating performances, reviewing shipment details, and confirming shipments• Worked directly with sales, finance teams and accounting members to get SAP promotions set up• Worked with sales team and finance team members to develop strategies that increased collection percentage on customer repayments• Worked with team members to develop tactics that better implemented SAP

• Worked alongside team members to conduct budget reviews and sales projections throughout the year for over 100 customer accounts• Responsibilities included sales support, collections, accounting, financial analysis, cash applications, customer service, statistical financial reporting, and financial statement preparation within GE guidelines