Timothy N. Email and Phone Number

In this role I leverage my 20 plus years of experience throughout the world to deliver focused results in:* Pre-Acquisition Due Diligence* Post-Acquisition integration* Vendor and Customer Due Diligence /Screening* Project Management in transformations, data and process development, application implementations* Managed Services - onshore, near shore and off shore* Training delivery

Within the Managed Services / Customer Success role: * Delivered Enhanced Due Diligence and Advanced Rapid Assessments of candidate vendors and customers ensuring compliance with sanction restrictions and reputational risks* Enhanced profit margins on platinum client engagements through cost identification and reduction* Increased client satisfaction (NPS) from a "1" to an "8" through development and implementation of over $2.5 million of custom application enhancements (ServiceNow)* Managed on and offshore team to identify cyber security risks, incidents, threat actors for major media company putting in place policies and procedures to protect the client's network* Migrated over 40 clients from sunsetting application to new external service provider maintaining positive relationships and profit marginsIn Transformation Integrity role:* Worked with sponsors of transformation initiatives to provide early identification of in-flight risks to project success thereby improving initiative resultsDelivered Advanced Negotiations Training to senior members of KPMG and mentoring to junior members

This role drives functional alignment within four separate areas of the faculty and provides a central point for coordination of all resources to deliver business-as-usual and make the Faculty transformation a reality. Within this remit, I managed the delivery of:- Academic hiring and performance metrics- Capital budgeting for new facilities and major renovations- Executive support to Dean, Faculty Manager, and Associate Deans- Systems selection and implementation- Business case development- Business requirements development

- Led team to standardize global processes for accounts payable, accounts receivable, and payroll across Canada, USA, UK, and Australia and transitioned them to a shared services center in Malaysia- Performed viability assessment for back-office functions in multi-division enterprise, savings presented over $14 million in five years- Developed strategic options for delivery of emergency and essential communication services for state government reducing capital spend by over $500 Million- Advisor to Board of Directors and Transformation Leadership Team on asset management and field force optimization reducing the risk of program failure due to a system integrator misalignment- Mentored junior staff to progress to management level and actively coached Associate Directors in career development

- Redefined "High Value" customer and applied data analytics to customer information combining social networking with surgical sales and marketing campaigns to grow market share 5% in 6 months- Established national repository for intellectual property and the knowledge management processes for the acquisition and dissemination of collateral permitting rapid responses to customer needs- Led acquisition and launch of domestic shared services centre for financial transaction processing- Created global assistance role and worked with KPMG member firms in Latin America, Eastern Europe, Asia, and Africa introducing new solutions and transferring capability to local offices