Tim Feldmeier Email & Phone Number

Columbus, Ohio Metropolitan Area

Celina, Ohio, United States

- Processing and analyzing monthly ROI reports for field reps- Run weekly and monthly reports from our internal database to insure customer service metrics are being achieved, - Providing projected ROI Benchmarks to the sales team to use for customer acquisition and retentionMonitoring monthly software release and submitting the necessary documentation to correct software errors- Weekly reporting on accounts with missing data and finding solutions to restore their connection.- Provide updates for projects, product development, and on-going issues. - Terminate necessary data feeds and perform system audits on existing accounts. - Consult with and educate Customer Service, Marketing, and Sales representatives on program set-ups, functions, enhancements, and capabilities.- Provide technical support to research customer requests, complaints, and new product needs.- Maintain a secure environment for PII and other private information- Build Adobe PDF forms with Java Script frameworks- Maintain, update, and verify new and existing customer contracts for enrollment in servicing programs. - Regular review of processes and procedures to ensure efficiency and accuracy.- Required to type 75+ WPM to maintain productivity goals- Responsible for maintaining electronic and physical records for sales campaign data

Columbus, Ohio Metropolitan Area

- Responsible for opening and closing of the restaurant.- Insuring all health and safety guidelines are being followed throughout every shift- Know each menu item in detail as well as being able to pair with various drink selections- Training of new employees

Columbus, Ohio Metropolitan Area

- Communicate with customers and freight companies to insure all contractual obligations are being met and resolving any contractual issues that arise, - Consult various resources to ensure I am proving competitive pricing and rates- Input, update, and manage shipment information for each customer and carrier- Collaborate with the support team to guarantee each shipment is serviced properly- Maintaining carrier payments to ensure payments are made within their agreed upon terms. - Manage daily shipment activities and resolving issues to ensure pickup and deliveries are on schedule- Capable of typing 75 WPM to maintain workload efficiency - Discuss with potential customers the terms of servicing agreements. - Provide accurate and legal billing to customers and applying payments to their accounts- Maintaining necessary certifications to stay legal and up to date on standard policy and regulation knowledge

Indianapolis, Indiana, United States

- Educate staff on policy and standards of the establishment. Including but not limited to PTO requests, customer service expectations, and safe food handling procedures. - Reviewing and qualifying new applications - Develop new policies and procedures to improve store functionality- Develop job announcements for a variety of different recruitment platforms- Conducting interviews and hiring new team members- Projecting hiring needs for seasons with an influx of customers.- Performing new employee onboarding and orientation- Educating employees of all available benefits and enrollment processes- Enrolling employees in ServSafe food safety training courses- Continual development of staff to promote growth and increase profits- Yearly employee evaluations to ensure continuous growth of individuals and the team- Processing and conducting employee terminations - Placing weekly orders to maintain profitability based on future sales projections- Ensuring accurate and legal payment of all staff and vendors

- Lead Server tasked with opening and closing the restaurant, managing server duties, and providing a comfortable guest experience- Knowledge of flagship beers as well as monthly and seasonally rotating beers.- Handling sections of 30+ guests- Managing and fulfilling the obligations to contracted private events.- New hire training and continued development of current employees.

Waukegan, Il

-Placed a minimum of 150 outbound collections calls daily-Handled accounts 45-119 days past due-Achieved daily and weekly customer contact goals-Utilized AS400, Lotus Notes and MS Excel to accurately document and organize assigned tasks-Utilized year over year data to decrease total aging of outstanding invoices in designated territory

Wheeling, Il, Usa

- Partner with domestic and international corporations to provide them with effective solutions.- Schedule meetings and maintain calendars for direct management- Advanced knowledge and use of the AS400 system- Analyze long and short term forecasts in order to better manage stock flow for each customer.- Building and maintaining strong relationships and promoting business growth.- Providing customers with detailed presentations of what products we can produce for their needs- Scheduling, booking, and reporting expenses for business travel- Consult with third parties for solutions our factory is unable to produce. Ensuring business stays under our umbrella.-Maintaining relationships with clients by providing professional interactions as well as targeted and accurate solutions.

Chicago, Il

-Managed large account bases with clients from across the Unites states-Conducted 90-100 outbound calls per day to clients and potential clients-Provided high level solutions for some of the country’s top and up and coming small businesses-Participated in weekly trainings on selling excellence in order to keep up to date with changing markets

Education record

While attending Bowling Green State University I spent time completing my general education courses as well as a variety of classes.

Business Administration

While attending College of Lake County I spent time studying business, philosophy, and physics. My time there have me a fantastic set.