- Greet clients both in-office and via phone to ensure proper care and direction to the guardian representative best equipped to meet their needs- Aid guardian representatives through status report tracking, scheduling, employee performance reviews, and notifying all interested parties of upcoming court dates- Generate and deliver required paperwork to the Clerk of Court's office and other interested stakeholders in guardianship hearings- Build strong working relationships with legal professionals that oversee guardianships - Plan and purchase office supplies, track inventory, and directly work with vendors- Maintain financial data and process payments- Utilize workplace software and perform technical supportWith Empowering Lives I support professional guardians of adults with mental health concerns or intellectual/developmental disabilities by serving as the first point of contact for clients and family members, tracking deadlines for appointments and visits, and handling all documents that require submission to the Clerk of Court for the individuals we serve.

- Built essential partnerships and networked with community, businesses, and partnering organizations to maximize the effect and outreach of Smart Start’s programming- Provided assistance to service providers by setting performance goals and coaching providers in order to achieve said goals, implementing corrective action plans when necessary- Greeted and assisted potential clients applying to receive free preschool services, providing friendly and professional customer service and informing clients of policies and procedures throughout the intake process- Communicated accurate, timely information about Smart Start Rowan's programming with potential clients- Assisted in office administration and maintenance, performing minor repairs, technical support, and purchasing supplies- Completed general administrative duties such as postal needs, filing, phone management, and customer service- Established strong relationships with partnering organizations through regular, professional verbal and written communication.-Greeted and assisted potential clients, providing friendly and professional customer service and informing clients of policies and procedures throughout the intake process. -Shared accurate, timely information about Smart Start Rowan's programming with potential clients, both during community events and over the telephone.-Assisted in office administration and maintenance, performing minor repairs and purchasing supplies.

- Prepared grant proposals and reports for community stakeholders- Analyzed and presented web and database research findings for use in business growth and development- Planned and implemented a data-driven evaluation of programming- Coached service providers in data collection methods and use of state reporting systems

- Fostered relationships with both existing and potential donors through direct communication, presentations, and grant applications. - Assisted in planning and executing successful fundraising and educational events.