Timothy Higgs Email & Phone Number

Vienna, Austria

Munich, Bavaria, Germany

Current Role: Digital Project Lead Native Apps• Lead a Native Apps Dev Team• Team also includes Backend, QA and UI/UX designers• User base +1 million users• Backlog Management• Ticket creation and curation• Process improvement in collaboration with clients• Manage the ideation, development and go-to-market process• Manage the transition from Kanban to Scrum• Weekly/monthly reporting and staffing• Lead Scrum Events such as Dailys, Retros and Refinements

Munich, Bavaria, Germany

Creating English speaking confidence with a tutor in your pocket. Anytime, Anywhere. Responsible for:• Business Development• Digital Product Development using Build/Measure/Learn Philosophy• Creating a User-centric development environment• Agile/Scrum

Munich, Bavaria, Germany

⚡️ Led teams of 2-6 developers, UI/UX specialists⚡️ Stakeholder Relations with 3 different stakeholder types⚡️ Organised and led Scrum Events such as Retros and Stand Ups⚡️ Product Roadmapping⚡️ Backlog Management⚡️ User Research, Customer Interviews, UI/UX Audits

Munich Area, Germany

⚡️ Consult companies on start-to-finish Digital Product Development & Consumer Services⚡️ Use a mixture of Design Thinking, Lean Product Development and Agile Development⚡️ Internal Business and Process Development⚡️ Aid the Sales & Marketing Process at @Elasticbrains⚡️ Research and Develop new conceptualization processes to better fit client needs and that of their customers- Maintain a customer-centric focus and research new trends

Munich Area, Germany

Language learning agency with a focus on bringing data more deeply into the in-business language learning process.☑️ Developed a new methodology for providing data-driven feedback on individual language ability, helping both trainer and course participant better target language learning☑️ Partner development with large corporate entities to use them as testing grounds☑️ Over 95% satisfaction from course participants☑️ Positive feedback from partners in HR

Munich, Bavaria, Germany

Tour guide for groups of 3-60 people around the old city of Munich. ☑️ Consistently one of the highest rated tour guides on TripAdvisor☑️ Continuously improved my tour by solving problems big and small for tourists☑️ Customers loved my historical story-telling approach☑️ Partnered with local shops and restaurants to bring patrons after toursI very much enjoyed working with tourists during my time with Sandemans. Being around people on vacation is energising. I looked forward to every tour, regardless of group size, weather conditions or other circumstances. Doing tours always lifted me up.

Munich, Bavaria, Germany

Startup focused on creating greater efficiencies in the restaurant industry. ☑️ Developed and fostered a network of 5 test restaurants in Toronto, Canada, Munich, Germany and New York, USA☑️ Live testing on multiple continents with positive feedback☑️ Product development including UI/UX research and development☑️ Using the principles of Lean Startup and Design Thinking

Gaoxiong, Taiwan

ResponsibilitiesProvide consulting services to our clients, the junior high schools in southern Taiwan. Help language teachers find creative solutions to teaching issues using a service oriented approach. Communicate in English and Chinese Mandarin where appropriate and pay special attention to cultural nuances in order to achieve the best communication. AchievementsHelped to convert Han Lin from simply publishing to a more service oriented company. Was part of the team that achieved an increase of 7.7% sales nationally during 2010, making Han Lin the number one publishing company in Taiwan (over 50% of all book sales nationally)Good customer service: one teacher disliked teaching easier grammar. Helped her to create exercises allowing advanced students to teach easier lessons to underclassmen so she could focus on complicated grammar. She was satisfied and the students were taught more responsibility and autonomy.

Feng Shan City, Taiwan

Knights FC is one of the fastest growing, and most successful junior football clubs in southern Taiwan.Formerly an assistant coach, Tim took over control from its founder, Lee Knight, in March of 2011, and since has nearly double its membership and re-organized the club, adding new revenue streams and services. Responsibilities:•Manage Club Direction and Consult with Stakeholders•Manage Two Assistant Coaches•Control Club Finances•Communicate with parents, players, league officials and other coaches in both English and Chinese Mandarin..

Kaohsiung, Taiwan

I held between 5-7 students at any given time.Students were from ages 7 to 50 years old. Organizing my schedule and creating new and interesting lesson plans were of the utmost importance. I was constantly researching new techniques and inserting modern technology into my lessons in order to keep students interested.As I progressed and improved at delivering quality education I began to use metrics to show my customers exactly how much they were improving, which vastly improved their overall satisfaction. Examples include voice and video recordings over time, typing tests, periodic review and testing specifically tailored to each student. All of my new students were recommendations from old students or managers.

Kaohsiung City, Taiwan

Creation Language Institute (CLI) is a family owned private language school providing tuition in math, Chinese, English and other school subjects. Timothy has worked closely with management to create new activities and helped transform learning at CLI towards the Total Physical Response method, which encourages physical interaction and contextual relevance in learning language. Timothy uses a wide variety of interactive activities and games to ensure that kids enjoy their learning experience, which greatly increases retention.

The KHH Enviros is a small environmental NGO that Tim started early in 2008.We began doing beach clean ups and since have grown to 500+ members and have partnered with some of the schools and groups around Kaohsiung city and county. Our focus has grown to include media and social marketing campaigns.Our most recent project is to help organize and participate in the TEDx Kaohsiung conference to be held late in 2012.

Cancún, Quintana Roo, Mexico

• Successfully led a team of international youth in creating a conference in Cancun, Mexico for ~500 young people to discuss and organise for climate issues. Our team was ~10 people, all working from different countries, coordinated online. • Vastly improved upon the organisation and efficiency of COY 5 conference• Partnered with various political groups, stakeholders, clubs, local and international businesses and the Universidad del Caribe in Cancun• Successfully transitioned the next year's organising team

Created successful new curriculum for teaching specific lessons Implemented up to date learning techniques including Total Physical Response (TPR)Took on tutoring students and on average grade percentages in foreign language for students rose 5-10% within three months. Acted as English language advisor to English department teachers

B.A. Hon, Honours Sociology Minor German Studies

Activities and Societies: Hall Executive - Interhall Council (Residence Government) Board of Directors - Central Student Association.

High School Diploma