Timothy Hill Cts-I, Cts-D Email & Phone Number

Kenilworth, Nj, Us

Middleboro, Massachusetts, Us

Relaunched the Ocker’s Audio Visual practice. Putting policies and procedures in place to maximize Efficiency and Profits. Key Achievements:1. Created a comprehensive Statement of Work Template.2. Put a Pre-sales design process in place.3. Implemented an Engineering checks and balance process to eliminate field issues.

Westlake Village, California, Us

As National Director of Operations I manage all aspects of customer delivery and support, this includes Engineering, Programming, Project Management, Installation, and Customer Service. I’m tasked with streamlining the policies and procedures nationally to minimize margin erosion and maximize EBITDA while exceeding customer expectations.

Westlake Village, California, Us

As General Manager, Eastern Region with AVDG, I was responsible for orchestrating execution of business and operations management strategies, including sales, marketing, customer service, and P&L management initiatives for Eastern Region. I was tasked with creating and implementing short- and long-term business plans to facilitate achievement of organizational goals. One of my key assignments in this role is to provide strategic leadership and guidance to project managers, engineers, installers, and customer service representatives for completing assigned tasks within strict time constraints, while creating training and professional development plans for staff members. I was also responsible for establishing positive relationships with staff members to improve employee’s morale and reduce turnover.Below are my Key Achievements in this role:• As a result of my performance in the Eastern region I was promoted to National Director of Operations.• 2022 – hit Revenue growth target and tripled EBITDA• Overachieved all targets in COVID 2021 year, including sales, backlog, revenues, and profit margins.• Turned around region from last to 1st placed region in span of two years, as well as increased productivity and subsequent profit margins for company by redesigning overall processes and procedures.

Markham, Ontario, Ca

Digitcom hired me for a 3-month consulting engagement to get the basics of their Audio-Visual practice in place. Key Achievements:1. Wrote a comprehensive Statement of Work template.2. Created Design template.3. Identified and negotiated with Preferred Partner Vendors.4. Created unique training plans per job role.

Tampa, Fl, Us

In my role of Vice President of Global Engineering with AVI-SPL, I was hired to oversee development, integration, and maintenance of all standards, while enhancing overall processes and procedures to increase productivity. I was tasked with evaluating products and creating technology roadmaps by collaborating with technical leadership team of vendors. One of my key job responsibilities in this role was to lead and train international engineering team of 350+ members comprising of solution architects, pre/post sales engineers, and CAD technicians for executing business critical tasks and achieving set performance goals. I played a key role in promoting team cohesiveness and enabling consistent communications among engineers to learn from and assist each other across regions and boarders.Below were my Key Achievements in this role: Transformed $10M per year margin erosion in $10M per annum margin surplus. Facilitated expansion and growth for AVI-SPL from $500M to $1.3B integrator, as well as created and implemented consistent processes across 50+ locations. Slashed engineering team turnover by introducing published learning plans, establishing career path for all team members, and standardizing job titles with levels/requirements.

Tampa, Fl, Us

Key Results: Overall management, guidance, and development of national Pre and post sales engineering team Direct interaction with preferred vendor technical leadership to evaluate product and discuss/shape technology roadmaps Coordination with training department regarding titles, career pathing & required training/certification for engineering related positions Help improve the overall company’s processes and procedures to increase productivity and consequently profits Engagement in client/project engineering escalations as necessary Create and chair internal Innovation Council focused on development of techniques, tools & processes to guide AVI-SPL’s technical community

London, Gb

In my role of Director of Technical Services, New England with VIJU GROUP, I was responsible for administering operational processes for Northeast Region, while building, training, and leading new technical team to execute all technical initiatives in region. I was tasked with conducting specially designed training programs for sales team to improve technical abilities. My other responsibilities in this role included, analyzing operational processes to identify underplaying improvement opportunities and integrating continuous improvement initiatives to increase efficiency and boost productivity.Below were my Key Achievements in this role: Conducted research and identified building for new office, while negotiating lease, managing design initiatives, and laying foundations for self-sufficient region. Led newly developed technical team for delivering on time and on budget Unified Communications Project for major financial institution in downtown Boston consisting of multiple floors and room types.

Sudbury, Ma, Us

At Adtech I specialized in the design and sale of advanced Audio Visual systems.

Exeter, Rhode Island, Us

After Managing the acquisition of OmniPresence, Inc. by Carousel, I stayed on as the Director of Visual communications, responsible for the overall direction of the division. Having a strong emphasis on growth I have managed to make the Visual Communications group grow at an astonishing rate, every quarter we have doubled the previous quarters revenue make sure information is flowing properly between Sales / Engineering / Project Management / Implementation / Support. In addition all Presale engineers and designers report directly to me. I have created a set of policies and procedures to facilitate how a job flows from an opportunity to a project.

Sold OmniPresence to Carousel Industries April of 2011.Founded OmniPresence, Inc, a nationally recognized Audio / Visual design-build company, in 2002. Then managed its acquisition in 2011. OmniPresence created customized audio visual solutions that improve operating profit, enhance competitive advantages and productivity and, finally, capture subtle human factors that enhance long distance communications and meeting effectiveness. Key Achievements • Founded OmniPresence• Grew OmniPresence to one of the best integrators in the Northeast • Awarded a $1.5 Million integration contract with the state of California• Earned a Diamond level certification from Infocomm for OmniPresence as a result my commitment to education at all levels of the company

Signet Technologies is Massachusetts based start-up company specializing in the design and installation of audio-visual and conferencing solutions. • Designed, installed and supported all videoconferencing integrations.• Researched new products and technologies to determine if they were applicable to the business.• Incorporated new technologies into the company’s designs.

A world leader in developing, manufacturing and marketing a full range of visual and audio-collaboration and streaming video solutions. The company’s systems meet customers’ collaboration needs from the desktop to the boardroom.• Provided pre-sales support for the Mid-Atlantic region.• Resolved technical issues for the Sales Associates and Customers.• Designed, implemented and troubleshot the visual collaboration of networks integrating ISDN, ATM, and 10/100 Ethernet for all marketing events.• Recognized by the President of the Picturetel Users Group (PUG) for the flawless design and management of their users group meeting and trade shows and was requested for the following year with equally positive results.• Exclusively assisted two sales associates achieving the number one and number three positions in sales worldwide.• Managed team of eight on site systems engineers to set up, test and troubleshoot all equipment and networks.• Coordinated network, power, and space requirements for each of the 20+ exhibiting companies.• Extensive troubleshooting with AT&T to get six PRIs turned up and divided into 60 BRIs through an Adtran Atlas 800.

A leading provider of real-time collaboration solutions for corporate networks and eBusiness.• Managed and organized trade shows, including setup, demonstrations, and tear down of all network systems.• Designed, implemented and maintained all test networks including ISDN, ATM and 10/100 Ethernets for the Engineering Customer Support and SQA labs.• Consolidated the Engineering, Customer Support, and SQA labs’ separate networks into one, allowing the labs to share one set of conferencing solutions.• Responsible for the design, installation and support of all videoconferencing integrations.