Tim Hilton Email & Phone Number

Kansas City, Mo, Us

Pittsburg, Kansas, Us

● Formulate strategic business plan to best serve unique industry verticals and their paper-based processes● Establish comprehensive portfolio of electronic document processing solutions and consulting services● Research and evaluate document imaging software, hardware, and cloud-based IT infrastructure● Build relationships in pursuit of partner agreements with key suppliers for software license resale● Design, build, and test end-to-end solutions for the capture, processing, and storage of electronic documents● Design, test, and deploy highly available cloud computing infrastructure in multiple geographic regions utilizing AWS● Engage in goal setting with high priorities on value delivery and client satisfaction● Develop best practices as related to optimal processing and storage of electronic documents● Create impactful sales proposals and other supportive collateral for use during business development● Aggressive prospect engagement through highly targeted outbound sales campaigns and professional networking activities● Define pricing strategy using a balanced approach to drive company profitability and provide value to clients

Lexington, Kentucky, Us

● Successfully designed and delivered Perceptive Content (previously ImageNow) document imaging solutions● Engagement with Human Resources, Accounts Payable, Materials Management, and Capital Expenditure processes● Gathered detailed configuration and custom development requirements through in-depth discovery of existing business processes● Routinely performed imaging solution build-out, custom scripting configuration, and deployment testing● Actively engaged solution development resources to resolve issues during testing and troubleshooting● Effectively communicated project goals, achievements, and challenges to stakeholders and leadership● Conducted QA checkpoints with managers, team leads, and developers● Authored test cases to assist clients in their preparation for UAT and go live● Migration of solution configuration and scripting between test and development environments● Planned and performed remote and on-site training activities with clearly established objectives● Delivered end-user and system administrator training for successful Perceptive Content usage

Melbourne, Florida, Us

● Lead trainer in implementing and supporting Harris Live Update for real-time traffic to master control log edits● Performed project management during implementation of OSi-Traffic at 4 clients (3 domestic TV, 1 international radio)● Partnered with client side PMs to verify optimal configuration after deployment● Communicated regularly the successes and challenges of projects to internal groups and client stakeholders● Initiated internal discussion on behalf of clients to request system updates● Educated clients with recommended best practices in product usage● Identified gaps in user proficiency and provided relevant training to help users work smarter● Coordinated and conducted comprehensive end-user training for distinct user groups (Traffic, Sales, Accounting, Management, and Creative) at 17 client sites● Served as client advocate during systems integration between multiple Harris product lines● Added context to product enhancement requests from clients● Authored and delivered new release client training via on-line remote sessions

Melbourne, Florida, Us

● Promoted due to exemplary job performance and team contribution● Traveled to 16 client implementations for 2-4 weeks of on-site training● 100% success in adherence to go-live deadlines for each install● Prepared effective training materials during new release roll-outs● Contributor to library of training documentation● Assisted with balancing of ad sales contracts from legacy systems to OSi-Traffic● Teamed with developers to create broadcast logs for on-air automation● Conducted end-user training via online remote shadow sessions● Assisted stations in first month-end OSi-Traffic client billing

● Closed station logs to prepare billing for 5 television stations● Routinely identified technical discrepancies● Managed commercial spot and long form sales inventory● Established layer of support for local OSi-Traffic users

● Responded to support inquiries regarding use of OSi-Traffic● Planned and coordinated on-site client training● Performed application testing when requested by local development team● Contributor to software-based help documentation

Cockeysville, Maryland, Us

● Monitored airing of live network and taped programming● Ensured broadcast of all spots per log● Checked and segmented recordings from satellite● Loaded video server with spots and promos● Monitored and logged transmitter measurements per FCC guidelines

● Daily maximization of WREX-TV spot inventory for increased billing● Advised station manager of revenue changes and avails● Generated broadcast logs for master control● Reconciled logs for accurate client billing● Input broadcast A/R and reported for accounting● Format and timing entry for non-network programming● Sorted and prepared client billing each month● Worked co-op and other special invoicing for select clients● Processed credits, adjustments and aging write-offs

● Managed spot and long form inventory● Confirmed all local and national orders● Provided constant communication on new business and inventory availability to management● Communicated daily with sales teams from around the country● Established relationship with business partner and implemented dramatic change in operational procedures