Timothy Hocum Email & Phone Number

Duluth, Minnesota, United States

- Provide end user support to VC3 clients via inbound phone, email, & webchat. - Triage inbound service requests and determine the appropriate course of action to resolve the issue. - Fulfilling client requested Installs, Moves, Adds, and Changes- Work with and troubleshoot issues with Active Directory, Exchange and O365 - Assist users with password resets and account unlocks - Assist users with updating email information (signatures, distribution lists, contact profile) - Complete user account creations, workstation user profile setup and terminations - Troubleshooting of applications - Changing folder structure and share permissions - Missing/deleted email recovery - Basic server troubleshooting and reboots - Repairing corrupted system files - Updating Windows/Drivers/Applications - Best effort cell phone support (ie setup of email on mail app) - Adjusting phone systems, call forwarding, updating extensions. - Troubleshooting issues on Windows and macOS. - Troubleshooting hardware issues (monitors, keyboards, mice) - Mobile Device Management - Run diagnostic programs to resolve computer problems. - Follow-up with clients to assure issue resolution - Escalate out of scope issues to the appropriate elevated team

Minneapolis, Minnesota, United States

T.J. and Selin have been podcasting since 2019. It was Selin who said to T.J. after watching a screening of Avengers Endgame, “We should start a podcast.” And the rest is, as they say, history. Starting out with a simple microphone and progressively moving towards higher end equipment, our goal is to some day produce high quality episodes with the best equipment on the market.If we can grow our audience and we can find a steady group of listeners, we believe we can do it!As of right now, we produce one episode a week. If our audience were to grow, we would start producing two episodes a week. Ideally, we would love to make this a full time job and produce an episode every day! In addition to our weekly podcasts, T.J. and Selin also produce weekly blog posts. We have our own website and we’re also on all major social media platforms (Facebook, Instagram, Twitter, LinkedIn, Pinterest, & TikTok).We thank you for taking to the time to read about us and what we do.If you’re interested in what we do, please take the time to check out our website. Thank you! T.J. & Selin

Minnesota

All of my freelance work is completed under my name of Timothy Hocum Design.

Brecksville, Ohio, United States

As a Junior Loan Processor, I communicated with various companies to obtain vendor information including, but not limited to, verification of employment, flood certificate, title commitment, subordinations, tax transcripts, FHA and VA case numbers, homeowner’s insurance, condo questionnaires, and payoff information. Verify vendor orders are completed and returned, and invoices are received and documented.

Prior Lake, Mn

I managed and maintained my own till as well as the Vault till on a daily basis. I efficiently handled and processed transactions in a timely manner while also providing great customer service. Among my many duties, I also help manage and maintain the teller line and keep things running smoothly. I worked well within my team. We worked hard and did our best to provide great service to our clients. My job was very much detail orientated and accuracy is key. I loved this job and all the challenges it presented.

Punta Gorda, Florida

Designed Logo, Brochure & Business System Design

Shakopee, Minnesota, United States

Shift Supervisor duties include:- Execute daily opening and closing tasks- Prepare registers for the business day, close registers at the end of business day- Managing a team from 3-6 people- Assigning specific roles to each Partner and making sure they stay on task- Quickly resolve any customer concerns or questions in a calm and polite manner- Knowledgeable and proficient in Starbucks rules and guidelines- Working quickly in a fast-paced, always changing working environment- Prepping and finalizing large deposits- Daily/Weekly inventory countsBarista duties include:- Quickly, efficiently, and accurately make customer orders- Knowledgable in all Starbucks drinks and other products- A basic understanding of the Starbucks Rewards Program- Selling and pushing coffee bean sales and other up-selling products

Savage, Mn

My job was to supervise Team Member's, customer service Guest's, and execute daily opening and closing tasks such as: - Restocking shelves- Layout Team Member break schedule- Prepare the registers for the business day, close the registers at the end of the business day- Quickly resolve any Guest concerns or questions in a fast, fun, and friendly manner- Sell the benefits of the Target RedCardAs well as being a supervisor, I was also a Cash Office Team Member. My duties included:- Handle and organize large amounts of money- Count and enter the daily profits on the computer- Order large amounts of money- Make large daily depositsI also worked in many areas of the store including: Cashier, Customer Service, Target Photo, Target Cafe, Electronics, Hard Lines (Sales Floor), Soft Lines (Clothing), Back Room Team Member, Price Change, Fitting Room, Produce, & Market.

Savage, Mn

Designed Logo, Brochure & Business System Design

Savage, Mn

Designed Logo, Brochure & Business System Design

Golden Valley, Mn

During my year here my job was mainly filing. I was also in charge of general cleaning, organization, and assisting in other various projects.

Savage, Mn

I took pictures, I sold pictures, helped people pick up their pictures, and helped people make appointments. I did a little bit of everything here. I was even in charge of managing the studio at times.

Graphic Design Technology Associate In Applied Science, Graphic Design, Gpa: 3.4

Education record