Lead and develop a team of Technical Support Specialists while managing the overall direction, training and evaluation of the team.

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-Design, Implement, and Manage whole house automation systems from conception to end product. Planning the best way to attack the project whether alone or leading a team of installers, organizing and prioritizing time to make sure that the project is finished with a high level of quality in a manageable timeframe. Recognizing co-workers strengths in a project and aide in developing their skills in other areas.-Communicating with other trades, I.e. electricians, painters designers, contractors, cabinet makers, satellite or cable providers, telephone installers, heating and air conditioning, and IT as well as product manufactures, in the effort to make sure the pieces of the puzzle come together from all areas of the project.-Attending Consumer Electronics Association and Electronics Home Exposition Conferences to keep up to date on manufacturer’s products and relationships with core vendors. -Continually enrolling in education services provided by manufactures online and onsite. Certified to program AMX, ELAN, Niles, and Marantz control systems,

-Maintain Lab Equipment for the use of Software and Hardware engineers, keeping track of test equipment to make sure they were in working condition, up to date, and lease length or warranty agreement were current.-Developed a website representing the development lab that kept the company and engineers up-to-date and informed on the progress of hardware usage in the lab and its current revision, including contact information and scheduling.-Maintained and updated an inherited database that contained information about developed hardware that the engineers used, both current software and hardware revisions including history, location in the lab, and scheduling for service if applicable