Tim Bates Email & Phone Number

Camden, Nj, Us

San Francisco, Ca, Us

- Managing the B2B Portfolio of projects as Domain Program Manager – multi-million dollar annual budget as a contractor with Kforce- Conducts weekly portfolio status meetings with PMO, Product, and Delivery leaders up to SVP-level- Oversees all projects and project managers on initiatives to improve the business-to-business B2B sales and customer satisfaction for B2B projects including workstreams for eCom, Order Management, UX, Salesforce, Supply Chain, and Logistics.- Manages projects in this portfolio as well, drives schedule and cross-functional milestones- Engages team leaders to Build project schedules and forecasts, monitors actuals and proactively addresses discrepancies- Resolves roadblocks, provides visibility, and quickly escalates to leaders when needed- Manages external vendor SOW and Contracts per initiative

Oakland, Ca, Us

- Trade Promotion Management SME on Exceedra TPM cloud implementation project, leading offshore TaaS QA Testing team in planning and test scenario/case development according to business requirements. Imparted business process knowledge to the technical team, ensuring they could properly develop test scripts and execute them. Reviewed work for correct/completeness. Participated as a member of the project implementation team for the client in design workshops and status meetings.

Parsippany, New Jersey, Us

- Selected as IT Project Lead for multi-million-dollar Sales Trade Promotion Management implementation project using SDLC with Oracle’s Demantra Predictive Trade Planning (PTP) and Deduction and Settlement Management (DSM) modules. Manage total budget for the project $5M+, integration, technical infrastructure, with regular reports to CIO and senior business and IT leadership.- Effectively directed the team of internal, external and offshore resources to continually improve the Demantra Trade Promotion and Deduction Settlement solution. Fully responsible for projects and financial budgets of multiple ongoing enhancement initiatives totaling $2M over four years. Motivated the team to implement these efficiency/effectiveness improvements using Agile practices while also ensuring data integrity and providing optimal operational support including nightly and weekly integration with ERP, monitoring and remediation application performance and database health, and implementing all changes in accordance with audited change control practices. - Managed post-merger website transitions with digital media agencies and Marketing, Public Affairs, and Consumer Relations. Aspects included website build, managing changes and testing, hosting plan, introducing Google Analytics and Web Tools. - Led the following projects to full deployment upon my arrival at Pinnacle: Warehouse Management System upgrade, Marketing Forecasting software, Plant Maintenance Work Order Management including mobile computing solution pilot and deployment, Plant Storeroom Inventory and Active Directory/LDAP authentication.- Managed Consumer Relations call center solution move to SaaS, and selection and implementation of a Cloud-based solution for Vendor Compliance Management.- Pinnacle Foods was acquired by Conagra Brands in October 2018. Chose not to move to Omaha with Conagra after Pinnacle HQ closed in NJ.

Camden, Nj, Us

Directed business teams through multiple projects to evaluate their business processes from start to finish, with the goal of improving efficiency and effectiveness. Stimulated cross-functional team participation - conducted process mapping workshops, identified opportunities, recommended solutions, and implemented optimization changes. Mentored team members on the process optimization methodology, and developed IT project governance to include Business Process Change concepts in every initiative. Sales Force Efficiency – Led study and formulation of recommendation for Field Sales Rep “go to market” capability with Customer Store Management, leading toward recommendation for an iPad Tablet Platform to improve store visit efficiency by at least 10%.  Product Claims – Led a cross functional business team task force to optimize Product Claims Management – documented the current process, recommended and implemented changes to improve sequencing and tracking. Demand Forecasting Process Streamlining – Conducted Process Mapping Workshops and Perception Interviews, with a goal to optimize the Demand Forecasting process – ultimately to identify and eliminate non-value-add activities. This laid important groundwork for a major project to replace S&OP Demand and Supply Planning Systems. Financial Performance Management – For the SAP FPM implementation of Global, multi-division Financial Forecasting and Consolidation, was selected to organize and stabilize a struggling project team in order to clearly understand constraints, manage executive expectations, and adjust the delivery timeline accordingly. Guided the technology and business teams through to successful delivery by refocusing on the accurate management and execution of the complex project plan, establishing frequent accountability checkpoints, clearly communicating project status to the entire team, ensuring proper testing protocols and scenarios were developed, and adhering to the project timeline as recast.

Camden, Nj, Us

 Established strategic partnerships with senior leaders in Campbell USA for Customer Service, Transportation, Warehousing, Customer Logistics, and led strategic planning business sessions to develop multi-year plans and budget estimates. Ensured IT and Business strategies were aligned. Selected to direct the Campbell US Regression Testing program during Pepperidge Farm SAP go live Implemented a Freight Rate Management System – CTS FreitRater SaaS solution to integrate with SAP in real-time to update freight bills with expected transportation costs. Decreased cost and improved overall efficiency by flagging loads for which there was no carrier agreement in place, and automatically matching freight bills which had the expected charges. Selected as recipient of the distinguished Campbell Proud Performance “Extraordinary” Award in 2007 for an effective IT/Business Partnership with the Supply Chain Logistics Team. Outsourced Freight Bill Payment activities to a third party for annual savings of $135 thousand Designed and implemented a process and mechanism to track Benefits Realized for Business/IT initiatives and directed the rollout of these concepts to all IT functions with the IT Process Governance team. Led a Task Force with all US Plant IT managers and successfully resolved RF issues in their warehouses

Camden, Nj, Us

 Developed RFID program for Campbell and Pepperidge Farm Supply Chain and Sales organizations, and managed discovery and implementation initiatives by collaborating with three key customers: Walmart, Target, and Albertson’s Managed vendor relationships and budgeting for project of $2 million - software, hardware, and services Implemented and ran on-site RFID Proving Lab, used for testing tag/package/equipment compatibility Actively collaborated with GS1 and peer manufacturers and retailers, developing global standards for capture and share of RFID data and common hardware standards Planned and implemented a manual RFID case/pallet tagging process at a co-manufacturing location Directed installation and startup of automated RFID tagging and reading with logic on two production lines and two shipping docks at a distribution center Coordinated implementation of Oat Systems solution for managing RFID tag data in a live environment during a pallet display product promotional event with Walmart stores Successfully implemented Master Data Synchronization at Campbell’s Planned and Managed corporate product master data extract, product item aggregation, and catalog software installation, laying the groundwork for Data Synch with Retail partners As a member of 1SYNC - UCCnet Advisory Council, developed global standards for synchronizing product data, and gave a presentation to peer companies on Campbell experiences implementing Was an active member of the Agentrics - WWRE WIM WorldSYNC Advisory Group

Camden, Nj, Us

 Assembled and directed fully Cross-Functional Team, jointly sponsored by Marketing, Supply Chain, and R&D. Managed development and implementation of a custom New Product Development/PLM stage-gate management application, Ideas to Market (I2M), which was used for 10 years by more than 600 users throughout the company worldwide. This facilitated increased speed to market, avoiding approx $.5 million costs per year, and providing a single location for all commercialization workflow status.  Conducted corporate-wide training of I2M until fully rolled out

Camden, Nj, Us

 A key specialist with a high-performing ERP implementation team who delivered a $27 million cross-functional reengineering of the entire customer service process from Sales Agreements, Sales Orders, Pricing, Promotions, and Distribution. Managed all aspects of support for Industri-Matematik System ESS ERP solution and the related integration routines. Developed a UNIX script based ‘menu system’ to provide a shell from which to facilitate day-to-day activities related to support of the System ESS order management environment. This included interfaces with the automated job scheduler to manage all aspects of scheduled jobs. Administered ERP system during development, implementation, and go-live phases, including installs and management of multiple virtual instances of the application. Conceptualized and built a custom Lotus Notes application, crucial to overall project management and team wide communication, which tracked test cases, problem tickets and change requests Met deliverables by applying UNIX, ESS, Oracle SQL, and MS Office skills Analyzed interface requirements between System ESS and Legacy systems Contributor in requirements gathering and detailed design sessions Designed, built, and maintained the first intranet site for the “Campbell Supply Chain”  Encouraged IT Team to learn web development skills. Organized and led the first Web Development Team, collaborating and coordinating all web development efforts. Installed and maintained operating system and sub-system software on a partitioned IBM 3090-600J MVS system, and several AS/400 systems of various sizes.  Managed contract mainframe systems programmers Determined tactical solutions and resolved systems software problems Optimized batch job resource utilization, eliminated wasted disk and memory space and improved run times