Timothy Jablonski Email & Phone Number

Greater Grand Rapids, Michigan Area

Manage Public Branch Exchange (PBX) for a County Government agency along with associated voice mail, 911 Emergency Management, and Call Accounting applications.

Greater Grand Rapids, Michigan Area

Working for a local government unit as an Information Technology worker I am an onsite technician as well as Service Desk phone support team member supporting a user base of over 2000 plus users across the spectrum of County government agencies. Along with the daily task of incident and problem management for personal computer and printing devices I have been involved in a myriad of tasks, duties, and responsibilities. I am currently serving as the Windows Server Update Services administrator overseeing the release of critical Windows Security patches for Windows operating systems. I have written Group Policy Objects (GPOs) to control the release of these updates. I have also served as the facilitator of our Project Management committee that worked to establish Project Management procedures for the IT department. I have also been involved in supporting our PBX phone system through my work on the Service Desk team. This has allowed me to be involved in the creation and deletion of both digital, VOIP, and analog Phone exchanges, caller ID name changes, and voice mailbox management. I have also performed phone cable management punching down new phone cables, removing old and unused cables, and tracing existing cables to verify phone connections and track down problems.

Holland, Michigan

Served as contract employee for Consumers Energy power generating facility. I served as the only onsite IT support person supporting 400-500 users. I installed and supported Lotus Notes on individual workstations. I also set up individual workstations and maintained numerous printers.

Greater Grand Rapids, Michigan Area

Help desk support for Telemarketing Firm. Managed information for telemarketing call campaigns using Microsoft Visual FoxPro databases. Ran reports for various local and national newspapers giving them statistics on sales, do not call numbers, undeliverable addresses, etc. Uploaded data from personal computer to SCO Unix predictive dialer.

Greater Grand Rapids, Michigan Area

Computer operations support on an IBM AS/400 and System 38 Mainframe. Executed batch jobs for payroll, A/P, A/R, and Costing purposes. Processed reports and time critical information to administrative staff. I also served as the day to day network administrator for a Novell Netware 4.11 network where I was able to assign rights and privileges for network drive and individual file access using Novell Netware Adminstrator. I built and deployed individual workstations deployed on the Novell network.

Bachelor Of Science In Business Administration, Management Information Systems, General

Activities and Societies: Intervarsity Christian Fellowship, Residence Hall Desk worker.Studied Management Information Systems.

High School Diploma, College Prep

Activities and Societies: Cross Country, Track, Vocal Music