E VENTURE & ASSOCIATES / SAELAWith broad responsibility for driving major digital transformations across E Venture’s portfolio of nationalbrand name companies, that ultimately took sales from $6 million to $68 million per year, I successfully:• Spearheaded the design and implementation of an AWS-based CRM (Pestmate) platform to streamlineenterprise operations and business development efforts.• Advocate for priority projects to meet key strategic targets in line with the organization’s growth plans.• Assess existing technology operations and evaluate them against established goals and KPIs.• Mentor internal stakeholders in realizing enterprise systemic transformation to align operational,process improvement, and organizational processes with the company’s strategic IT objectives.• Establish project frameworks, designing deliverables schedules, milestones and match operations withorganizational user stories and cases.• Led the design and launch of a centralized call-center to standardize and enhance customer serviceengagement levels.• Structure and evaluate relationships with 3rd party vendors and ensure robust SLA compliance.• Assess and review functionality and effectiveness of existing processes and technology platforms aspart of ongoing continuous improvement efforts.• Identify and uncover security risks and vulnerabilities, designing mitigation and response plans.

UNIVERSITY OF UTAHAscending through expanding roles of impact from designing and managing adoption of the University’sIT infrastructure to establishing a robust program of IT governance, key accountabilities and impactrevolved around:Associate IT Director | 2008 – 2013• Providing advisory to heads of internal functions around technology strategy implementation.• Aligning teams and resources to ensure successful project development and delivery, uncoveringopportunities for improvement across product implementations.• Articulating and defining the university strategic digital mission and key strategic objectives acrossinternal and external stakeholder relationships.• Initiating and performing environmental scanning to identify and explore emerging technologies,services, and prospective partnerships with 3rd party solutions providers.• Structuring IT team development, focusing on team engagement and capacity building.• Reviewing program success and impact through implementing quality assurance and performancemanagement measurements.Senior Systems Administrator (2003-2008)Senior Database Administrator (1998-2005)Software Security Administrator (1995-1998)Data Center Supervisor (1989-1995)