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Timothy Keiningham, Ph.D. Email & Phone Number
J. Donald Kennedy Endowed Chair in E-Commerce
at
St. John's University
2 work emails found
@stjohns.edu
11 phones found area 201, 513, 703, 973, 615, 375, and 415
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
J. Donald Kennedy Endowed Chair in E-Commerce
Location
New York City Metropolitan Area, United States
Who is Timothy Keiningham, Ph.D.? Overview
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Quick answer
Timothy Keiningham, Ph.D. is listed as J. Donald Kennedy Endowed Chair in E-Commerce at St. John's University, based in New York City Metropolitan Area, United States. AeroLeads shows a work email signal at stjohns.edu, phone signal with area code 201, 513, 703, 973, 615, 375, 415, and a matched LinkedIn profile for Timothy Keiningham, Ph.D..
Timothy Keiningham, Ph.D. previously worked as Keynote Speaker and Author at Keiningham-Aksoy Llc and Chief Strategy and Client Officer at Rockbridge Associates. Timothy Keiningham, Ph.D. holds Doctor Of Philosophy (Ph.D.), Marketing from University Of Staffordshire.
Company email context
Email format at St. John's University
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*@stjohns.edu
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AeroLeads found 2 current-domain work email signals for Timothy Keiningham, Ph.D.. Compare company email patterns before reaching out.
Profile bio
About Timothy Keiningham, Ph.D.
Tim Keiningham is the New York Times bestselling author of The Wallet Allocation Rule: Winning the Battle for Share, and eight other books on customer experience, loyalty, and satisfaction. Tim has received over a dozen prestigious scientific awards for his work, including:● American Marketing Association's Christopher Lovelock Career Contributions to the Services Discipline Award (the highest award in the field of Service Marketing)● INFORMS Society for Marketing Science, top 20 most influential articles of the past 25 years● Citations of Excellence "Top 50" Award (top 50 management papers of approximately 20,000 papers reviewed that year) from Emerald Management Reviews● Marketing Science Institute / H. Paul Root Award from the Journal of Marketing for the article judged to represent the most significant contribution to the advancement of the practice of marketing (TWICE)● Excellence in Service Research Award (best paper) from the Journal of Service Research● Outstanding Paper Award (best paper) from the Journal of Service Management (TWICE)● Outstanding Paper Award (best paper) from the Journal of Service Theory and Practice (formerly Managing Service Quality) (TWICE)● Next Gen Disruptive Innovation Award for the discovery of the Wallet Allocation RuleAn internationally renowned speaker, consultant, and author, Tim lives in the New York metropolitan area.
Listed skills include Strategy, Marketing Research, Customer Insight, Public Speaking, and 27 others.
Current workplace
Timothy Keiningham, Ph.D.'s current company
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7 roles
Timothy Keiningham, Ph.D. work experience
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J. Donald Kennedy Endowed Chair In E-Commerce
CurrentDr. Keiningham is the J. Donald Kennedy Endowed Chair in E-Commerce and Professor of Marketing at St. John's University Peter J. Tobin College of Business. He received the American Marketing Association's Christopher Lovelock Career Contributions to the Services Discipline Award for teaching, research, and service that has had the greatest long-term impact on the development of the services discipline. Additionally, Dr. Keiningham was named one of the “Top 50 Undergraduate Business Professors” by Poets & Quants. His research has received several awards, including best paper awards in the Journal of Marketing (twice), Journal of Service Research, Journal of Service Management (twice), and Journal of Service Theory and Practice (twice).
Aug 2016 - Present
Keynote Speaker And Author
CurrentKeynote speaking, thought leadership books/articles, and marketing consultancy headed by Timothy Keiningham, Ph.D. and Lerzan Aksoy, Ph.D.
May 2009 - Present
Chief Strategy And Client Officer
Responsible for overseeing and growing the company's thought leadership through publications, keynote speaking engagements, and leading edge product development. In addition, Tim advises senior executives across industry sectors in the areas of customer experience innovation, customer strategy development, and customer loyalty improvement.
Aug 2015 - Oct 2023
Global Chief Strategy Officer & Executive Vp, Ipsos Loyalty
Primary individual responsible for achieving and sustaining thought leadership position for the firm:● Author/editor of several books and numerous articles in both academic and trade publications.● Conference speaker for the global Ipsos Loyalty division with speaking engagements worldwide.● Regular contributor to the media.As a result of this work (from the corporate website): "Ipsos Loyalty is distinctive and differentiated in three key fundamental ways – market leadership, thought leadership and technology leadership. …Thought Leadership: Ipsos Loyalty is the proven reference for thought leadership in customer experience and loyalty research. We have won more prestigious scientific awards for our research than all comparable companies combined. We are authors of some of the most influential books in the field and our peer reviewed journal articles and other papers are cited more than 3,000 times by scholars in their research. In addition, we published a paper recognized as one of the top 20 articles written in the past 25 years (by the INFORMS Society for Marketing Science) and were awarded Best Papers in the Journal of Marketing (TWICE), Managing Service Quality (TWICE), and Journal of Service Research. We have published recently in the Harvard Business Review (which received the NextGen Disruptive Innovation in Market Research Award), have a case taught at the Harvard Business School, and are actively working with professors from 15 top academic institutions including Harvard, Northwestern, Fordham, Vanderbilt, and the University of Maryland."● The statements regarding “Thought Leadership” are based solely upon my work.
Jan 2008 - Jul 2015
Senior Vice President & Head Of Consulting, Ipsos Loyalty
● Manage design and analysis of large-scale, global market research programs, presenting findings and recommendations to senior officers of client firms.● Active in the business development efforts of the firm.● Conceive and develop core products for the firm.
Jul 2003 - Dec 2007
Senior Vice President, Ipsos Loyalty (Formerly Marketing Metrics)
Integrally responsible for transforming company (then Marketing Metrics) from < $2 million revenue into Honomichl 50 firm prior to acquisition by Ipsos.
Feb 1998 - Jun 2003
3 education records
Timothy Keiningham, Ph.D. education
Doctor Of Philosophy (Ph.D.), Marketing
University Of Staffordshire
Mba, Marketing
Vanderbilt University - Owen Graduate School Of Management
Ba, Communications
Kentucky Wesleyan College
FAQ
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What company does Timothy Keiningham, Ph.D. work for?
Timothy Keiningham, Ph.D. works for St. John's University.
What is Timothy Keiningham, Ph.D.'s role at St. John's University?
Timothy Keiningham, Ph.D. is listed as J. Donald Kennedy Endowed Chair in E-Commerce at St. John's University.
What is Timothy Keiningham, Ph.D.'s email address?
AeroLeads has found 2 work email signals at @stjohns.edu for Timothy Keiningham, Ph.D. at St. John's University.
What is Timothy Keiningham, Ph.D.'s phone number?
AeroLeads has found 11 phone signal(s) with area code 201, 513, 703, 973, 615, 375, 415 for Timothy Keiningham, Ph.D. at St. John's University.
Where is Timothy Keiningham, Ph.D. based?
Timothy Keiningham, Ph.D. is based in New York City Metropolitan Area, United States while working with St. John's University.
What companies has Timothy Keiningham, Ph.D. worked for?
Timothy Keiningham, Ph.D. has worked for St. John'S University, Keiningham-Aksoy Llc, Rockbridge Associates, and Ipsos.
How can I contact Timothy Keiningham, Ph.D.?
You can use AeroLeads to view verified contact signals for Timothy Keiningham, Ph.D. at St. John's University, including work email, phone, and LinkedIn data when available.
What schools did Timothy Keiningham, Ph.D. attend?
Timothy Keiningham, Ph.D. holds Doctor Of Philosophy (Ph.D.), Marketing from University Of Staffordshire.
What skills is Timothy Keiningham, Ph.D. known for?
Timothy Keiningham, Ph.D. is listed with skills including Strategy, Marketing Research, Customer Insight, Public Speaking, Motivational Speaking, Entrepreneurship, Change Management, and Business Development.
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