Timothy A. (Tim) King Email & Phone Number

Longmont, CO, US

Colorado, United States

Longmont, CO

I develop and deliver quality based I/T data analytics and metrics solutions by day. In the evenings and weekends I also create traditional lost-wax bronze and digitally designed sculptures. I am in my second decade of managing my art business. I am always interested in researching new tools and techniques, including the integration of 3D Printing into my.

Longmont, Colorado, United States

Our lifelong passions for technology and art have developed into strong right brain / left brain integration. We most enjoy developing and delivering products that have a cross-section of design, technology and data. Creating and sharing are at our core.We approach technology and business solutions with user-centered design empathy.

Boulder, CO

Client Relationship owner, User Acceptance Testing and Customer Support of employee skills ecosystem. Created data visualizations and Coordinated stakeholder requirements and specifications for hybrid cloud data lake of 40+ data sources, 3M+ automated daily records, representing > 105k employees.

Boulder, Colorado, United States

• Quality Assurance and continual Service Delivery improvement via Data Analytics design, presentation, program and customer relationship management.
• An internationally respected leader and influencer for dozens of service quality analysts.
• Evaluated and improved IBM Global Technology Services (GTS) delivery framework and process methodology. Coached team members on ETL, data visualization and business decision insight presentations.
• Presented IBM services strategy and Quality… Show more Quality Assurance and continual Service Delivery improvement via Data Analytics design, presentation, program and customer relationship management.
• Presented IBM services strategy and Quality Control methodology during > 90 client and executive site tours.
• Reduced large financial client's ServiceNow tickets by 21%. $2.8M realized savings, proposed additional $5.3M. Show less

Boulder, Colorado, United States

• Service definition coordination and consulting, Server Storage support and escalation management.
• Designed health check system to assess contract and service risks of troubled accounts. Implemented evaluations and reduced Service Level Agreement penalties via infrastructure and process reviews.
• Co-designed, deployed and program managed global backup services reporting system- $3M under $5M budget.
• 13 years of enterprise Backup Service leadership in seven Fortune 500… Show more Service definition coordination and consulting, Server Storage support and escalation management.
• 13 years of enterprise Backup Service leadership in seven Fortune 500 telecommunication, financial, energy, media and entertainment accounts. Trusted advisor via proactive prioritization, communication and resolution.
• Key team membership in $7B telecommunications contract extension. Show less

Naperville, IL

• Technical Account Focal and Product Manager.
• Tech Support Team Lead of Internet of Things (IoT) embedded Web browser and server-side software.
• Coordinated presentations, satisfaction attainment and saved contract with prior disgruntled Fortune 100 client.
• Liaison for Customer, Sales, Marketing and Development departments. “Make what you can Sell, and Sell what you can Make” for Spyglass Server SDK and API products.

Naperville, IL

• Sun Solaris (Unix) Technical Support.
• Reduced data media risk by writing and deploying tape database journaling and restore system in C language.
• Unix support engineer for mainframe IBM OS/390, Amdahl UTS Unix & transformation to Distributed Computing.
• Thrived as a respected voice, translating and coordinating Business Unit, Management, Vendor and SA teams.

(Sears Tower), Chicago, IL

Bachelor Of Science (Bs), Computer Science. Mathematics Minor, Art Studies

Professional Art Workshops, Sculpture