Lynn Mcdaniel Email & Phone Number

Dallas, Ga, Us

Dallas, Ga, Us

Mableton, Georgia, Us

CONCRETE PUMP SUPPLY LLC, July 2019 - PresentE-Commerce & Digital Marketing DirectorI am currently responsible for managing and growing the E-Commerce and Marketing department at Concrete Pump Supply LLC. My day to day responsibilities include but aren’t limited to:- Successfully overseeing and managing the relaunch of the companies new e-commerce website. Working with the developers on the design, layout and functionality of the website and its associated programs. The new website relaunched in December of 2019 and has seen a YTD sales increase of 25% in gross revenue. We’ve also seen a 6% increase in new customers; a 143% increase in conversions; a 4% reduction in bounce rates and a 25% increase in average session times.- Responsible for hiring and team building (when applicable) within the department. I’m also responsible for managing these hires and teams.- Monitoring and maintaining all the e-commerce and SaaS programs associated with the companies web presence. Programs include ( Zendesk, Dropbox, Canva, Adobe Photoshop, Adobe Illustrator, Adobe Premier, Mailchimp, Google Analytics, Google Ads, Google Business, Wordpress, WooCommerce, Web Driver).- Daily monitoring and maintenance (as admin) of all of our social media platforms. Platforms include (Facebook, Instagram, LinkedIn, WhatsApp, YouTube, Vimeo). I’m also responsible for all the content posted on Social Media. Since taking over this role, in the last year we’ve seen a 326% increase in new users and 371% increase in overall users across all platforms.- Responsible for creating, scheduling and posting content for all social media outlets as well as arranging promotional events for these sites. All content, media and video is created in house and we’ve been able to reduce the amount of content outsourced by 100%.- Recently given trade show duties. They include but aren’t limited to the following: show logistics; inbound/outbound shipping logistics and working with a 3rd party event coordinators.

TRIGROW SYSTEMS | TRIGROW SUPPLY | AGRINAMICS, 2018 -2019Operations & Customer Success Manager for TriGrow Supply DivisionResponsible for overseeing handling, shipping and logistics as well as providing supply solutions for all growers, dispensaries and extractors. My day to day responsibilities were but not limited to:- Working with web developers on the design, layout and functionality for the initial launch of the supply division website and its associated programs.- Managing operations, daily calls (B2B and B2C), emails, orders(sales orders & PO’s) for the companies supply division. Also responsible for growing the customer base from 3 to over 20 clients and establishing accounts with over 30 industry vendors and distributors in just a 6 month period.- Monitoring and maintaining all the SaaS programs associated with the companies web presence. Programs included (Zendesk, Aircall, Adobe Photoshop, Adobe Illustrator).- Creating and managing the social media content images and post used on Instagram and Facebook. Responsible for creating all the content for these post.- Handling domestic and international logistics (i.e. Oman, Korea and China) for the company. This included all raw materials sourced for manufacturing of systems as well as orders for supply customers. I also worked with our logistics providers to find shipping solutions for trade show events.- Creating sales reports and presentations for existing, potential and new clients.- Finding growing solutions for customers to make sure they meet and exceed their goals. Solutions would include everything from sourcing media internationally to finding ways of saving money by helping with a custom grow plan and feed schedule based on their scale, budget and demand.

Atlanta, Ga, Us

Responsible for the day-to-day operations of the companies retail and eCommerce stores. My job responsibilities include but are not limited to the following:• Inventory Management – Approximately $2.5 million in on-hand inventory and over 15,000 active SKUs at any given time• Software and Hardware Maintenance – Procuring and working with third party companies. Maintaining our in-house network and implementing our multiple, POS software programs• Website Maintenance and Design– Updating the companies website and it's content, making sure licenses and software are up to date and creating/editing all images related to the website•Interface Training – Training current and new hires on POS software, including sales training. Also responsible for creating all the training manuals used by the company.• Hiring of personnel – hiring of managers and retail staff for all locations• Store Networking – Kept an open line of communication between locations as well as working with all store managers to ensure uniformity between locations as per company standards• Customer Service - Proficient track record in finding solutions pertaining to customer problems to ensure customer satisfaction and repeat business• Weekly Reports Analysis – Forecasting and sales analysis. Using metric reports to determine stores weekly orders to help minimize over-ordering and minimize dead items• Accounts Receivable – Working with the accounting department to prevent vendor over-billing and saving $10k to $30k annually in potential over-charges

As owner/operator of Aquavisions, I was responsible for growing the business, managing my customer base and overseeing the day to day operations. My responsibilities included but weren't limited to:• Subcontracting for larger companies to help complete projects.• Procuring materials for jobs and managing employees on site.• Working with customers to guarantee the job was completed to their expectations.• Designing the layouts of the job per the customers vision.

New York, Ny, Us

Working in the promotions department meant being a liaison between different departments (talent, sales and engineering) to ensure customer satisfaction for off site remotes. My responsibilities included but weren't limited to:• Responsible for setting up off-site radio broadcast for customers.• Responsible for delegating prizes and free merchandise for people that would visit events.• Worked with station programmers to coordinate events for customers and off site radio broadcast.• Worked with engineers to ensure broadcast equipment for off-site radio broadcast was in good repair.

Social Media Marketing Certificate, Social Media Marketing

Certificate Of Completion, Electronics Principles

C.A.D