Timothy Mcadams Email & Phone Number

St. Charles, Il

Matched quality carriers to loads, troubleshooted shipping issues, and scheduled deliveries, while providing a high level of customer service.

St. Charles, Il

Drove grade school and high school bus routes.

Wheaton, Illinois

Developed reports, managed user access, and trained new users for the county HMIS (Homeless Management Information System) database

Rosemont, Illinois

•Developed reports to track client benchmarks. These reports are utilized by senior management to identify top customers, assist with contract negotiations, and to analyze trends. •Developed reports to track employee performance used in incentive plans. •Developed procedures to standardize data received from multiple sources. These diverse data sources are then combined to create tracking reports distributed to clients and senior management.•Transitioned the company from manual data entry of client and contracting data to electronic importation of this data, resulting in increased efficiency and costs savings.•Developed standardized procedures for importing data, producing tracking reports, and invoicing. •Served as the Database Administrator for multiple databases.•Managed the development of web-based hotel booking sites, allowing for the expansion of our client base.•Managed the development of an on-line hotel directory, replacing the printed directory. This resulted in a cost savings for the company.•Participated in the annual hotel consortia RFP process by working with each hotel chain to import their hotel data files into our hotel database and following up with invoices for each hotel chain.•Managed the annual hotel rate-loading process in each GDS (Global Distribution System).•Led in the development of a new CRM client database, seamlessly transferring existing client data to the new CRM. •Attended multiple industry and technical events to increase knowledge of new products, to solidify existing customer relations, and to expand the existing client and resource base.•Worked with all managers within the organization to ensure all data and reporting requirements, along with report schedules, were fulfilling all requirements.•Supervised full-time employees and temporary workers.

Northbrook, Illinois

Supervised the development and production of the annual hotel program and printed directory. Developed procedures for data-entry and quality control of all hotel data. Supervised database personnel, hotel reservation agents in multiple GDS systems, ARC accounting staff, and data-entry temporary workers. Assisted in the development of company-wide quality control procedures for travel reservations. Corporate travel agent.

Master Of Business Administration (M.B.A.), Small Business Administration/Management

Bachelor Of Science, Human Resources Management, Minors In Psychology And Economics

Activities and Societies: Dean's List, Sigma Iota Epsilon Management Honors Organization, International Business Study in Europe