Timothy M. Dodd Email & Phone Number

Tampa, FL, US

- Enthusiastic to lend my skills and expertise to help build new high-performing sales or operations teams across several industries. - Honored to help organizations build a positive culture, train new leaders, and build a leadership bench through 1:1 coaching and group training sessions/evaluations.

Tampa, Florida, US

• Streamlined and executed the sales process of bringing new members to a growing Concierge Medical Practice.
• Utilized swim lanes to identify inefficiencies in the sales process and streamlined, significantly shortening the sales cycle and improving the onboarding experience.
• Worked directly with new members throughout the sales cycle, from initial expression of interest through to their first appointment.
• Refined and improved data collection in the CRM resulting in better sales data and an improved marketing database.

Miami Gardens, FL, US

• Rescued a struggling 2000-patient medical center. Launched a new primary care clinic from scratch. Led clinical, customer service and sales teams. Grew patient base to exceed company plan.
• Grew patient panel to more than 800 in less than 12 months exceeding first-year growth plan by 42%.
• Stabilized struggling medical center improving engagement scores by 10% and center metrics by 20%.
• Improved working conditions by contracting with a new janitorial service, redesigning parking lot landscaping and removing hazardous waste from a nearby lot.
• Implemented company initiatives to improve patient intake, sales, retention and revenue optimization through strong change management and communications skills, achieving 90% employee engagement

Clearwater, Florida, US

• Improved fleet efficiency. Modernized fleet capabilities. Increased fleet department influence. Engaged struggling Service Representative staff.
• Developed series of training modules to improve professionalism, efficiency and safety among 2200 service representatives nationwide. Achieved 94% learner-satisfaction rate.
• Initiated and led first re-design of 2700 company vehicles in 10 years to maximize flexibility, improve efficiency and decrease injuries. Increased capacity by 20% and reduced loading time by 50%.
• Developed and implemented process to closely compare vehicle needs with vehicle inventory across 750 locations in 48 states resulting in 17% reduction of vehicles on the road and $2M/year in operational savings.
• Played an integral role in developing a remote setup process to help serve a large influx of Covid-19 patients nation-wide. Conducted the equipment-training portion of my company's first-ever remote oxygen setup and.

Clearwater, Florida, US

• Stabilized struggling respiratory services locations. Improved profitability. Increased sales in key respiratory product lines.
• Increased revenue by 20% over 12 months by leading monthly group sales trainings and conducting twice-monthly one-on-one training sessions with 7 sales representatives.
• Doubled sales within a targeted product line over 6 months by closely coaching sales representatives to identify appropriate patients, improve product knowledge and increase closing percentage.
• Increased profitability by 50% on $10M of gross revenue over 12 months by reinforcing shared values and empowering managers with new leadership skills to inspire employees.
• Improved engagement among 7 front-line managers by planning and leading 2 transformational seminars to solidify shared values, improve cooperation and re-focusing on patient care.

Clearwater, Florida, US

• Implemented paperless order and delivery system. Led staff through major changes. Groomed staff for promotion.
• Led and managed a team of 7 through the implementation of new order-entry and delivery software and hardware that required learning entirely new processes and changing from a paper-based system to an electronic-based.
• Filled four vacancies out of 7 team members caused by promotions without sacrificing profitability on $1.6M in revenue.

Clearwater, Florida, US

• Promoted 5 respiratory product lines. Increased center revenue and profitability. Gained new referral relationships. Launched new mode of therapy.
• Improved relationships with 25 key referral sources resulting in sales growth among top 10% of 800 sales representatives nationwide despite working in one of organization’s smallest markets.
• Created impactful, engaging and fun sales promotions to grow targeted product line 25% in 12 months, ranking 2nd nationally.
• Introduced medical community to new therapy for COPD resulting in improved quality of life and longer life expectancy for severely ill patients, exceeding sales projections by 10%.

Basking Ridge, NJ, US

Responsible for serving individual customers and small businesses by connecting with them personally to help them feel comfortable with new technology, discovering ways new technology can improve their daily lives by enhancing productivity, hobbies, family and safety and reccommending new products and services that will best meet their needs.

Charlevoix, MI, US

• Launched new retaining wall construction method. Developed trucking/distribution matrix. Assisted engineers and contractors with technical specifications and construction techniques.
• Introduced new construction product to 24 upstate New York counties and two Canadian provinces, growing annual revenue from $0 to $4M in 5 years.
• Trained and mentored sales representatives in Quebec and Ontario resulting in our product being included in 2 of largest construction projects of Canadian economic recovery of 2010 totaling more than $1.5M in revenue.
• Developed educational sales presentation certified by New York State Department of Education enabling attendees to earn continuing education credits.

Developed new commercial printing markets by expanding both customer type and product type. Built new relationships with high-value clients that led to increased revenue and improved reputation.Increased sales across several product lines, compelling the business to make a significant investment in new equipment in order to keep up with demand.Leveraged.

Responsible for all aspects of running a small business from inventory and ordering stock to customer service to sales and marketing.

Integrated local news radio format with the Associated Press Radio Network. Designed the station's News Clock. Improved ratings among highly desirable demographics.

Colchester, VT, US

Doubled sales revenue from my market area in just one year. Developed a new sales and marketing strategy to increase revenue across all four radio stations within my local radio group.Increased station visibility in my market area by involving the station in more local promotions and community events.

Planned and executed the largest single promotional event in the mall's history. Managed the mall marketing and advertising budget. Supervised 5-person customer service staff.

Developed and executed marketing, public relations, and political advocacy strategies for three health centers in upstate New York. Coordinated with state and national political organizations.

Researching, writing, shooting and producing news stories for a nightly television newscast. My "beat" was the Adirondack Park and my efforts tended to focus on environmental, tourism, and education issues.

Created news format for local full service radio station. Executed all aspects of filling that format including research, interviews, writing and editing. Also executed a 6-hour "air shift" six days per week.

Responsibilities included conducting interviews and writing news stories for myself and others. Duties included filling in for news anchors as needed during any and every time of day.

Master’S Degree, Leadership Ms

B.S, Broadcast Journalism

A.A, Communications

Foreign Exchange Student