Tim Miles Email & Phone Number

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

Basically I take my intellectual curiosity, great problem solving skills and an unwavering belief that the right technology can solve any quantifiable business problem. I work with customers to determine how to leverage the Salesforce technology to fill those needs. Once completed, I take complex pieces of technology and explain them in a simple and easy to understand way to seal the deal.Yes, I took the job description and modified it for this position. Once I fully grasp the nature of this position, I'll post something in my own words.

San Francisco, California, Us

San Francisco, California, Us

What started as a contract trainer position quickly evolved into technical sales, software development, and technical writing, in addition to classroom instruction.• Classroom instructor/presenter. Workshops and demos conducted in US, Europe, and Asia, on a wide variety of custom and off-the-shelf applications.• Online trainer. Library of courses available on Udemy.com and Safari.com. Introduction to C# is currently ranked #5 in Safari’s Top 500 online classes.• Software Developer. Designed and built custom software solutions for a variety of different industries. Worked closely with customers in all steps of the application development lifecycle.• Technical Sales Lead. Delivered sales demos, participated in needs analysis, worked closely with pre-sales interpreting customer technical specifications.• Technical Writer. Created technical specifications documents, user’s manuals, and training guides.• Troubleshooter. Provided installation assistance and troubleshooting expertise to customers, VAR’s and integration partners.• Customer Service Advocate. Worked as liaison between Sales and Technical staff to identify and resolve outstanding issues.I am very fortunate to have worked extensively with CompuWorks customers. It has given me the opportunity to work and gain experience with many different industries. The list includes:* Software * Healthcare* Accounting* Hardware Automation* Government* Business* Commerce* Law* Banking* Education* Insurance* Telecommunication* Real Estate

Lowell, Ma, Us

Responsible for designing solutions to database bottlenecks in the Kronos SaaSHR cloud application. After identifying severe latency and deadlocks, I design, document, and build the solution to improve performance.

Cary, Nc, Us

Originally hired to create a C# application to manage the design and creation of the metadata for the SAS Merchandise Planning application.• Lead architect and developer of C#/SQL Server application called Metadata Manager.• Wrote all training materials and User’s Guide; delivered classroom training.Later became the lead Metadata Consultant for the SAS Merchandise Allocation product. I assisted the post-sales team in presenting the application to clients, then developed and implemented a client-adapted solution.• Solution Development Workshop (SDW) – Worked closely with SAS clients scoping field customizations used for functional specifications.• Created technical documentation outlining required metadata modifications.• Created software demos to help clients visualize proposed customizations to the SAS Allocation system.• Worked closely with clients during implementation and assisted in User Acceptance Testing (UAT).• Programmed automated tools to assist in metadata creation and modifications.

Beverly, Massachusetts, Us

Senior application developer responsible for writing software to interface with proprietary hardware communication drivers. Worked closely with hardware development group to help create software to communicate with proprietary hardware protocols. From the design specifications, I created drivers to automatically scan PC serial and USB ports to communicate with hardware.Also created a new user interface used to guide users to automatically download data from hardware. A new user interface was created to display and configure stored settings in hardware monitor.Helped management review different 3rd party charting tools to determine best solution for future software.

Lowell, Ma, Us

Contract programmer responsible for troubleshooting and repairing issues found with existing code. Worked with multiple web objects created using Visual Basic. Also worked extensively with SQL Server queries and stored procedures.Tasks included analyzing issues found by QA and determining the root cause of each issue. I was fortunate to be able to work on many different proprietary web and database objects.

Manager/Senior programmer responsible for creating new ASP.net application to replace a legacy Visual Basic 6.0 - Customer Management System (CMS).New intranet application is designed to replace CMS and integrate the EPS management system named HALxp.Responsibilities include:* Architect responsible for designing the .NET infrastructure for new ASP.net enterprise application.* Redesigned CMS database structure to allow for future scalability. Department upgraded to SQL Server 2000 for project* Design the ASP.net interface* Create all business objects using Visual Basic.net* Create database objects using Visual Basic.net* Designed security infrastructure for new systemLead programmer responsible for designing interface and processing layers for new Enterprise Processing System. This suite of applications is used to input, verify and warehouse data received from State-wide health care providers.This new system incorporated a 3-tiered, client server Visual Basic 6.0 front-end to SQL Server 7.0 database.The primary objective of project was to create a new suite of applications that encompassed four existing systems. Design considerations included: * Intuitive user interface design and functionality to reduce training requirements for existing users. This was achieved using Interactive Design Techniques* Faster processing speeds accomplished by using multiple threads and MTS* Incorporated flexible security* Improved relational database design

Boston, Ma, Us

Manager/Senior Programmer of 5-person development team responsible for redesigning existing MaidSoft application to 3-tiered, client-server Visual Basic 6.0 front-end to SQL Server 7.0 database. * Designed multi-site functionality into existing relational database design.* Created business objects managing all business rules and communication with database.* Improved User Interface using Interactive Design Techniques.* Designed custom security for application.* Created new functionality to client specifications.* Winner of Microsoft Interface Design Award (Small Business Division).Now called ServiceCEO

Newark, De, Us

Hired as a database programmer. During my employment, I was responsible for designing and developing over 15 different database applications. The most visible was the Loan Consolidation application. Originally expected to manage approximately $250,000 in consolidated loans, it quickly increased to over $5,000,000 in the first year.I also branched into software end-user training developing and delivering over 14 different titles.

Member of the 38th Infantry Division - 2nd/150th Field Artillery - Battery A.- 13B-20 Artilleryman- Section Chief of an 8-man artillery crew.- Graduated top of class in Basic Training/AIT- Selected Sharp Soldier six years out of nine- Graduated top of class in NCO school- Ranked 5th out of 400+ in Officer Candidate School

Bs, Computer Information Technology

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