HR tech, global B2B and B2B2C, Series C, AI, video interviewing, workflow automation, partnerships, and analytics.• Lead our Product Managers and UX team. • Own product vision, strategy, roadmap, and execution.• Drive increases in retention, revenue, market expansion, and customer satisfaction.• Constant engagement with customers to understand their opportunities, communicate product direction, and involve them in product development process.• Leverage usage data, competitive analysis, customer surveys, and other analytics to make key business decisions.• Member of small executive team that led the acquisition of our major competitor.

Martech, CX, global SaaS B2B and B2B2C, CRM, Customer Experience, AI, workflow automation, partnership ecosystem, integrations• Leader of the marketing automation product team, the core of our Martech Customer Experience Automation (CXA) SaaS platform. Serving 150k+ B2B and B2C customers.

Automotive, online auctions, repair centers, global SaaS, Fortune 500 and SMB, workflow automation, integrations, $1B+ annual revenue• Led product management for ADESA physical auctions, the largest business unit of KAR Global.• Build and lead talented team of Product Managers, Product Owners, and UX.• Created and communicated strategic vision, roadmaps, KPIs, and priorities for Saas products. Own tactical execution of roadmap.• Drove revenue, operational efficiency, and customer satisfaction.• Scaled Agile Framework (SAFe) leader.

Insurance, financial, SaaS B2B and B2C, workflow automation, mobile apps, data and analytics, $1B+ annual revenue• Partnered with other enterprise leaders to define and provide excellent digital customer experiences (CX).• Partnered with Creative Design to stand up a Lean UX practice.• Built and managed teams of software developers and UX practitioners for Web, SalesForce, and Pega.• Strategic analysis of market trends and technologies; translate knowledge into roadmaps to modernize legacy products and services.

Life sciences, robotics, ML, workflow automation, data and analytics, $15B+ annual revenue• Developed product strategy and roadmap for global portfolio of software products that operate robotic laboratory equipment for life science researchers and commercial laboratories.• Led cross-functional team of software engineers, mechanical engineers, electrical engineers, and designers to launch new robotics product line.• Partnered with engineering to build innovation program, achieving double-digit market growth in two years and exceeding revenue targets.• Helped drive adoption of UX best practices; gather requirements; design and implement surveys; design and implement usability testing; partner with marketing to create omni-channel customer experiences.

• Strategy, product management, and development for global portfolio of SaaS and physical products in STM (Open Access, journals, books), education, and trade markets.• Responsible for entire SDLC for complex enterprise applications; led global teams of UX, UI designers, and software developers using Agile methodologies. Significant work modernizing legacy products.• Reduced new product development timeline by introducing rapid prototyping program. • Collaborated with Higher Education division to create tools for online courseware development.

• Strategic business leadership and product management for portfolio of SaaS software, digital products, and services.• Led strategy, product management, and development for global portfolio of digital products and SaaS, driving 280% revenue increase over three years in highly competitive emerging market. • Provided strategic leadership for Wiley's Open Access journal publishing program, launching several successful products that were firsts in the industry.• Led global team of members from U.S., UK, Germany, Russia, and India.• Managed Professional Services team that provides journal peer review and book workflow solutions, including ScholarOne Manuscripts, Editorial Manager, eJournalPress, and Bench>Press. Managed vendor relationships. Directly managed Tier 2 & 3 support.

• Set vision and strategic direction for company providing product consulting and production.• Personally led product management and design teams.• Built innovation network to develop and deliver market-leading products to clients.• Achieved profitability in first 4 months of operation, enabling high-growth business model and leading to favorable sale of company.

• Articulated strategic vision for startup; provided product management and business development for Internet startup. • Managed staff of 37 editors, UX/UI designers, web developers, and intellectual property specialists to build portfolio of innovative, award-winning digital products, including ITKnowledge (a subscription product with 3,000+ ebooks). Implemented web-based, XML-first authoring and content management system.• Created innovation incubator resulting in new products and reduced content management costs.

Product management for portfolio of trade computer and computer science books, specializing in cutting edge topics for software developers. Signed authors and managed a group of acquisitions and development editors. Significantly increased revenue and profit margins.

• Product management for portfolio of consumer technology education products. Built list of trade computer books focusing in the areas software and web development, game design, and emerging technologies. P&L responsibility. Managed editorial staff. • Tripled annual revenue in four years.• Personally built prototypes for website, CD catalog, virtual reality hardware and 3D environments, and other concepts; worked with engineers to productize.