Timothy Ouyang Email and Phone Number
Timothy Ouyang work email
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Timothy Ouyang personal email
Timothy is a business leader with a passion for travel and hospitality. He has broad-based experience of over 18 years in sales & marketing, revenue management, data analytics, public & corporate communications, media relations, issues & crisis management, people leadership, operations, customer experience, financial budgeting and internal audit. He has lived and worked in Singapore, Australia and Indonesia, and is currently based in Dhaka where he leads Singapore Airlines’ team in Bangladesh.Prior to joining the airline industry, Timothy was a financial journalist and a prime time television news anchor.
Singapore Airlines
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General Manager BangladeshSingapore Airlines Aug 2021 - PresentSingapore, Singapore, Sg• P&L leader responsible for driving SIA's top-line growth in Bangladesh.• Overall management of passenger & cargo sales development, marketing, customer services & operations, human capital, and finance.
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Manager BaliSingapore Airlines Jan 2018 - Jul 2021Singapore, Singapore, Sg• Overall management of Singapore Airlines and SilkAir’s sales and customer service operations in Bali. • Responsible for sales development in Bali and around East Indonesia.• Worked with Sales Planning and Revenue Management teams to develop effective pricing strategies.• Managed employee relations and development, as well as government relations.• Handled financial budgeting and ensured Station operated within budgetary guidelines.• Monitored Station's operations to ensure compliance with Head Office safety, legal, branding, customer service and governance standards.
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Assistant Manager Internal AuditSingapore Airlines Nov 2016 - Jan 2018Singapore, Singapore, Sg• Evaluated and improved effectiveness of risk management, control and governance processes to ensure compliance at Head Office departments and overseas stations across the SIA Group - including Parent Airline, SilkAir and other subsidiaries• Identified risks as well as best practices and suggested improvements to business process owners• Provided independent and objective assurance as well as consulting services to add value and improve the SIA Group's operations• Assessed and improved effectiveness of and inefficiencies in business processes, functions and projects
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Network Revenue Analyst - South West PacificSingapore Airlines Oct 2014 - Nov 2016Singapore, Singapore, Sg• Responsible for providing revenue and yield management guidance to SIA's overseas stations in the South West Pacific region (Australia & New Zealand), which booked more than S$1.4 billion in revenue annually• Analysed pricing movements, travel patterns and booking trends against forecasted demand and fares to identify opportunities to maximise the Airline's revenue and yield growth• Advised on pricing strategies, including building of optimal fare structures and appropriate ring-fencing• Evaluated fare promotions proposals with aim of stimulating demand and growing incremental revenue• Market and competitor research
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Assistant Manager Public AffairsSingapore Airlines Jan 2013 - Oct 2014Singapore, Singapore, Sg• Issues management and crisis communications out of Head Office for parent Airline and subsidiaries within SIA Group• Oversaw the Airline's global social media customer engagement and outreach• Group financial communications with international investment community, including Annual Report• Developed and produced branded content for SIA's earned, paid and owned media• Planned and executed external communications strategies for various business units' initiatives, including Loyalty Marketing (KrisFlyer programme)• Led publicity for SIA's Title Sponsorship of the 2014 FORMULA 1 SINGAPORE AIRLINES SINGAPORE GRAND PRIX
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Public Affairs ExecutiveSingapore Airlines Nov 2011 - Dec 2012Singapore, Singapore, Sg• Managed SIA's corporate and brand communications with external stakeholders• Planned and executed publicity campaigns for product and service launches• Media relations and strategy: Influenced positive public perception of (minimise impact on) the Airline's reputation by helping business units manage media issues• Wrote speeches and acted as media liaison for Senior Management• Provided counsel to various business units on product as well as customer communications and engagement• Produced video interviews and other branded content for SIA's digital platforms • Part of team that managed the Airline's social media channels
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Business Reporter / PresenterChannel Newsasia, Mediacorp Pte Ltd Mar 2008 - Nov 2011Sg• Produced and anchored the network's top-rated prime-time television news programmes including Singapore Tonight, Singapore Business Tonight and Asia Business Tonight• Reported extensively on economics news and capital markets at height of the 2008 Global Financial Crisis• Stock watch for Asia Market Report• Presented Breaking News reports on World Today and Asia Today• Produced and presented Singapore Budget 2010, 2011• Reported on Singapore General Election 2011• Part of team that spearheaded integration of social media into mainstream news reporting• Channel NewsAsia is now a 24-hour news network with a viewership of more than 30 million in over 26 territories across the Asia Pacific region -
Broadcast Journalist, Business News938Live, Mediacorp Pte Ltd Nov 2005 - Jan 2006Sg
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Broadcast Journalist, Business NewsNewsradio 938, Mediacorp Pte Ltd Nov 2004 - Feb 2005Sg
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Broadcast JournalistAustralian Broadcasting Corporation 2004 - 2004Ultimo, Nsw, Au• ABC News, Western Australia -
Studio Director'S AssistantSingapore Press Holdings Oct 2000 - Aug 2001Singapore, Sg• Straits Times TV
Timothy Ouyang Skills
Timothy Ouyang Education Details
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InseadDigital Transformation -
Cornell UniversityHospitality Management
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Monash Business SchoolAccounting
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Murdoch UniversityPolitical Science
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Murdoch UniversityBroadcast Journalism
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Ngee Ann PolytechnicTelevision Production
Frequently Asked Questions about Timothy Ouyang
What company does Timothy Ouyang work for?
Timothy Ouyang works for Singapore Airlines
What is Timothy Ouyang's role at the current company?
Timothy Ouyang's current role is Country Manager at Singapore Airlines | Sales & Marketing | Communications | ex-CNA.
What is Timothy Ouyang's email address?
Timothy Ouyang's email address is ou****@****.com.au
What schools did Timothy Ouyang attend?
Timothy Ouyang attended Insead, Cornell University, Monash Business School, Murdoch University, Murdoch University, Ngee Ann Polytechnic.
What are some of Timothy Ouyang's interests?
Timothy Ouyang has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Poverty Alleviation, Disaster And Humanitarian Relief, Animal Welfare.
What skills is Timothy Ouyang known for?
Timothy Ouyang has skills like Corporate Communications, Public Relations, Strategic Communications, Issues Management, Media Relations, Crisis Communications, Internal Communications, Revenue Management, Revenue Analysis, Pricing, Pricing Strategy, Market Research.
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