Timothy Shannon Email and Phone Number

Works side-by-side with business, data, cloud, applications, and solutions architects. Required to leverage deep technology experience (including network, storage, compute, cloud, etc.) and an awareness of current technology trends to design standardized and repeatable architectures in support of UKHC’s business objectives. Required to lead the creation and evolution of technology roadmaps that inform current, transition, and future state architectures. Skilled in the use of architectural frameworks, design patterns, and tools and capable of leading the key members of the technology organization. Capable of operating at multiple levels – from providing project guidance to leading key aspects of the strategic planning process. Delivers technology architecture that supports the company’s business goals and provides the most efficient and secure IT environment possible.

Serves in an executive leadership capacity as the ranking IT official within the Center on Aging (CoA). Serves on both the Associate Directors Board and Executive Committee for the CoA. Represents the interests of the CoA across the UK IT Enterprise interfacing with senior leadership, as well as with national advisory committees, task forces, government entities, vendor relationships, and NIA/NIH program sponsors. Develops technology budgets, projections and advises on future considerations for the CoA’s technology acquisition, development, and maintenance operations. Works with Center, College, University and UKHC leadership to identify emerging IT needs and challenges. Oversees all aspects of the CoA’s IT infrastructure and systems operations. Directs DevOps, DataOps, and SysOps personnel guiding/mentoring team members. Provides direction for professional development of technical staff setting priorities and measuring progress of teams.• Introduced new era of Information Systems to Center on Aging. Designed and deployed modern infrastructure, RDBMS systems, custom-built web applications, and tools to replace former local MS Access databases and hand data entry.• Built an entire DevOps/DataOps/SysOps department from the ground up.• Increased ROI for tech investment via novel methods in employing cloud solutions to replace existing infrastructure. Increased scalability and extensibility while simultaneously lowering total costs by way of exchanging capital expenses for operational expenses.• Contributes to the national body of research operations through shared codebases, infrastructure designs, and presenting at conferences, etc. Awarded NIH/NIA supplement grant to develop .NET MVC application to aid in the collection of Alzheimer’s Disease Research data.• Provides guidance and advice to NIH/NIA and other Universities on infrastructure and DevOps.

Provided leadership & influenced people/organizations on issues related to the effective design, development, and support of software and database applications utilized in research programs. Managed application development and oversee application technical support operations. Responsible for information security, patching, testing, and utilizing appropriate security protocols in enterprise solutions. Exhibited strategic vision of functional or unit mission and apply to development of long-term technological road map for these efforts. Anticipated potential problems associated with proposed solutions.Managed and oversaw all technical aspects of systems infrastructure engineering, physical servers, virtual machines, cloud architecture, databases, data entry, management and cohort tracking systems. Database Administrator (DBA) for MS SQL Server and MySQL server platforms, responsible for creating and maintaining databases and user accounts. Administration of SSRS Reporting platforms, reports, and development of SSIS packages. Analyzed and optimized work flow for manual and electronic data capture. Managed and oversaw development, implementation, maintenance and support of all database applications and software.Responsible for overseeing the reporting of data required by the National Alzheimer’s Coordinating Center (NACC) on an ongoing basis. Participated at national events to help evaluate and develop standards for electronic data capture.Collaborated with faculty and staff to assess software, application and database development needs for research proposals in the basic sciences, clinical sciences, informatics, and population-based studies. Provided cost estimates, time-lines, and technical descriptions for grant and contract proposals.Provided leadership and direction for professional development of technical staff. Set priorities and measured progress of professional staff.

Oversaw and maintained the creation, development, and organization of all databases in the centralized MSSQL Server environment including clinical, neuropathological, biospecimen, and research databases from affiliated studies. Built database schemas, tables, views, procedures, and permissions. Maintained data standards, database documentation, procedures, and definitions for the data dictionary. Developed database utilities and automated reporting. Analyzed and sustained capacity and performance requirements. Analyzed, consolidated, and tuned databases for optimal efficiency. Refined the logical design and translated specific data models. Implemented security and encryption. Established the needs of end-users and monitored user access and user-level security. Designed and maintained databases in REDCap to support clinical trials.Oversaw the planning, implementation, and tracking of all database-driven ASP .NET/C# Web applications. Designed and created development plans for web applications to facilitate Center on Aging activities for research and clinical cores. Assessed and implemented new technologies. Worked with IT support staff to provide end-user support for all database-driven applications.Created T-SQL queries, stored procedures, and additional programming to assist DMS in fulfilling requests for data. Designed tools to assist in the management of the databases and transaction processing environments. Designed, developed, and maintained database-driven .NET/C# Web applications. Created snapshots of all databases for research purposes in SAS and/or Excel. Developed ad-hoc SQL queries to fulfill specific data requests. Created summary tables for grant applications and manuscripts.Supervised and trained all data entry, reporting, and applications development personnel. Provided mentoring and coaching, and cultivated a problem-solving work environment.

Managed and maintained all databases in the centralized system including the diagnostic database, the research clinic database, the control database, the neuropathological database, the biospecimen databases and the research databases from affiliated studies including autopsy registry. Designed new databases for research projects, and new data forms in TELEFORM, Access and REDCap. Monitored and facilitated data flow, creating reports, data edits, archiving, audits, and updating databases. Trained and managed all data entry personnel on manual data entry as well as TELEFORM data entry. Fulfilled requests for data or summary tables for grant applications and manuscripts. Served as main contact person for the National Alzheimer's Coordinating Center (NACC).

Worked on contract with many companies and private entities developing IT solutions pertaining to infrastructure design, database development, enterprise reporting, cybersecurity, web application development, and analytics. Hypervisor administration using Hyper-V and VMware. Platform management including Windows Server and Unix systems. Database administration in MSSQL, MySQL, PostgreSQL, SAP, and Oracle. Web front-end dashboard design and development for reporting. Web-based reporting and analytics engine development, API toolkits. Web design and development, including: static, dynamic, and ecommerce sites.

Developed advanced custom reporting tools for Operations Management and the Executive Team including: production reports for company-wide reporting such as: actual vs. forecast, actual vs. budgeted expenses, competitor analysis, financial models, net sales, and customer traffic. Performed ad-hoc promotion profitability analysis projects to determine operational efficiency and program effectiveness. Created complex Transact-SQL queries and advanced stored procedures to collect data for reporting and analysis. Provided information to upper management by assembling and summarizing data, prepared detailed reports, and made presentations of findings, analyses, and recommendations.

Contract Consultant for Preston-Osborne on a project for the Lexington Fayette Urban County Government concerning the public's awareness, attitudes and general knowledge of stormwater and water quality issues.

Worked closely with Senior IT leadership to execute strategic vision. Advised Platform, System, and DBA engineers on effective infrastructure changes to drive innovation and allow for custom applications and tool development. Created hypervisor sandbox environments and deployment models. Developed advanced custom reporting web applications for the Marketing Department and Executive Leadership Team. Designed production reports for company-wide reporting and ad hoc analysis projects. Gave presentations, advised, and conveyed insights to Marketing/Operations Management Teams as well as Executive Leadership Team. Employed novel Marketing Research methodology to investigate anomalies. Utilized various custom-built metrics to gauge effectiveness of promotional activities. Created complex Transact-SQL queries to collect data for reporting and analysis across a multi-state system architecture.

Designed and developed entire corporate IT infrastructure. Deployed network assets, physical servers, hypervisors, applications, software and tools. Oversaw web design, content management and maintenance. Created security policies, maintenance/patch schedules, and oversaw desktop support. Managed Junior Research Analysts and input/design data collection systems, CAWI/CATI questionnaire programming. WinCross and SPSS programming and statistical testing for data analysis. Report writing and table production for presentation of research findings to clients. Project management responsibilities included: usability testing, mystery-shopping programs, customer satisfaction programs, customer service evaluation programs, and quality of life studies. Served as DBA for all market research databases, KY Residential database, and National voter registration databases. Developed novel selective-sample methodology SQL scripting tools to assist in research study implementation.

During college, I worked as a contract “Solutions Developer” developing IT solutions for a number of companies and private entities. Designing web applications, reporting tools, systems infrastructure, network design/implementation, server installation/management, databases, environment scaling advice, and web design. Database administration in MSSQL and MySQL. Platform management including Windows Server and Unix systems.

Promoted almost immediately after hire to serve as senior technician and a key-holding manager. Assessed, installed, repaired and maintained computers and servers for companies and individuals. Developed and utilized custom-built diagnostic tools to evaluate hardware and software issues. Performed onsite service calls to residences and businesses. Contracted installation and support services with local businesses. Instituted a corporate white glove service. Installed, configured, and repaired network assets, physical servers, hypervisors, telephony, applications, software and tools. Specialized server management and support for Windows Server, Windows NT 4.0 legacy/migration, Unix, SunOS, Solaris, VMware ESX/GSX, Xen, PowerPC, and IBM AS/400 LPAR (PHYP). Offered web design and development services for select clients.

Responsible for ensuring service availability and performance for KY Internet’s customer-facing ISP services and infrastructure. Coordinated telephone network operations with BellSouth concerning trunking lines, multiplexing issues, PRIs, etc. Advised management on T1 bundle purchasing as needed to support user growth. Deployed and monitored T1 banks/termination, RAS routers, modems, gateways, RADIUS servers, and network access servers. Assisted in the management and maintenance of all FreeBSD platforms. Developed and maintained proxy servers to accelerate delivery via compression, prefetch, and simple caching. Day-to-day network performance monitoring. Deployment and maintenance of network appliances and servers. Installation and repair of network hardware and software. Managed the customer dial-up service database and database operations. Offered web design and development services for select clients.