My main objectives are to leverage digital process platforms to optimize clients teams, processes and data, ensuring top-line growth and rapid bottom-line profitability - all while reducing paper processes eliminate non-value add repetitive tasks. These companies range from Fortune 100 to medium sized organizations.Customer Impact- Develop solutions utilizing various technologies from build, testing, refactoring, to deployment into production for small, medium, large scale project- Conduct/lead requirements gathering processes using various methods such as: client interviews, requirement workshops, current interface analysis, brainstorming, and document analysis- Design project artifacts including: business requirements documentation, form mockups, workflow diagrams(activities, communications, data mapping, integration points), functional specification, business rule/logicworksheets, and statements of work- Created a solution which reduced Excel usage with 4000 tasks, save 9 min/task, and improve headcount by 41% to allocate to additional productivity- Maintain client’s environments pertaining to security, database structure, and document repositoriesInternal Leadership- Collaborate and create internal process improvements, standards, procedures, and templates- Present demos regularly (technical, non-technical), writing internal knowledge base articles, presenting minimal viable product demos to prospective clients- Assist 15+ team members with troubleshooting, debugging, root cause analysis, and issue resolution

My main responsibilities were to develop cost-effective, user-experienced focused, connected business solutions.- Developed intuitive, user-friendly electronic forms utilizing Microsoft Infopath- Created advanced workflows using Nintex Workflow and SharePoint Designer- Designed custom web pages connecting internal department workspaces- Administered security permission groups for site collections and sub- sites- Managed a group of 3 junior developers to ensure the success of their projects