Timothy Purvis Email & Phone Number

Bellevue, Washington, United States

Bellevue, Washington, United States

Bellevue, Washington, United States

Bellevue, Washington, United States

Everett, Wa

Provide refresh, installation, disconnect, and moves for computing assets.

Bellevue, Wa

Temporary position focused on projects at Overlake Hospital. Worked under a project lead's direction to set up new Clinic locations, move department resources, and facilitate transitions of personnel during construction periods.

Bellevue, Wa

• Lead a shift of 6 employees covering 12 hours of the day year round, managing resolution of Enterprise level IT operations impacting events at Boeing.• Provided flexible coverage for employees needing to take sick or vacation days.• Gave instruction and direction regarding a range of application, desktop, server, and infrastructure issues across the enterprise.• Interfaced with service providers, company-internal organizations / customers, and peer organizations to drive resolution of major incidents.• Communicated with stakeholders (including senior management and executives) both verbally and via written texts / emails.• Generated metrics and audited employees to drive data quality using the Microsoft Office suite, primarily Excel, OneNote, and Sharepoint.

Bellevue, Wa

Tier 2 support for Travel and Expense at BoeingGeneral break/fix support for large number of applications, including Microsoft Office 2003 and 2007 products, Microsoft Windows XP and 7, Citrix Metaframe, Mainframe, Hummingbird UNIX terminal, and various other software including Clinical softwareSupport worldwide Boeing operations on second shift, including China, Japan, Korea and Singapore.Understand and convey Boeing travel policy to end users to effectively communicate regulations and what is expected for proper business usage and expensing.Called users to troubleshoot their travel issues and quickly resolve impacting issues such as credit card suspension or cancellation.Managed tickets for Travel and Expense, assigning tickets as needed to other level 2 analysts to call back.

Kirkland, Wa

Assembly line work in a factory for Nintendo assembling Wii Sports Resort products, worked under direction and at various positions along line.

Assembled Nintendo products on assembly line, including Wii Sports ResortWork at multiple positions daily as part of a team under direction from line leadsAssist in determining speed of line to accurately meet or exceed production goals daily

Stocked merchandise on floor, including grocery, sport, furniture appliances and toys.Accessed backroom inventory of three storerooms on radio request due to short supply on floor.General customer service while on floor to direct customers to what they were looking for or assist in carry outs.Closed backroom at end of shift, including moving merchandise to be stocked overnight to the floor and logging return of all equipment.

Associate'S Degree, Information Technology, 3.89 Gpa

Associate of Technical Arts in Information Technology graduated with high distinction June 2018. Systems Administrator Certificate Network.

Real Time Interactive Simulation

Developed complex software in a team environment Planned over a year long course how to design and develop project in C++

High School Diploma

Running Start program while in high school Classes mostly tailored to computer science; Advanced Placement World History Developed music.