Tim Q. Email & Phone Number

Research Vessel Falkor (too)

Wewelsfleth, Schleswig-Holstein, Germany

Implemented/managed AVIT yard works within scope including refits of CCTV, VSAT, Media/Omniyon system, MS Windows servers, VMWare, Cisco, Aruba Wireless

- Network/Server Management - Wintel server systems, Cisco Network, Aruba Wireless, KU & C‐Band VSAT and TVRO systems. - AV Engineer - Management of a proprietary in house media distribution system & and library. - Customer Support - Internal team support, supporting guests where required.- Implemented PRTG server with over 500 sensors for network, environmental, and equipment monitoring/proactive maintenance. Developed custom python sensors and associated library.- Implemented kerio control server for bandwidth management- Implemented Jira Service Desk server for issue tracking and reporting

- Network/Server Management - wintel/hyperv server systems, KU & C-Band VSAT and TVRO systems. Coordinated a major cisco network refit.- AV Engineer - Crestron video distribution, Sky, FTA and KScape sources. Project management of significant Crestron programming upgrades.- Guest and team support

- Network/Server Management - Wintel server systems, Cisco Network, Aruba Wireless, KU & C‐Band VSAT and TVRO systems. - AV Engineer - Management of a proprietary in house media distribution system & and library. - Customer Support - Internal team support, supporting guests where required.

Destiny, Imagination, Pride, Inspiration, Fantasy, Fascination, Magic, Sunshine

- Network/Server Management- Hardware Management - Customer Support

London, Ontario

- Customer Support- Internal Team Support/On duty technician - Office and Facilities Maintenance/In-house technical supervisor- In house Development/C# .Net Software Developer

Onsite/In-store Service Technician - Service of retail and corporate PCsProvided front line support for customersImplemented PC and network related solutions for home and corporate usersTrouble shooting and repair of Intel and AMD-Based PC’s over the telephone, in a busy service department and onsiteComputer Assembly Technician - Management of computer assembly departmentAssembly of custom Intel and AMD based desktop and server systemsInstallation and configuration of Microsoft operating systems such as MS Windows and MS Server ProductsMaintained and updated silent installation serverSales Associate - Retail and corporate sales of PCs, software, service, and related peripheralsProvided specialized computer solutions to consumers, businesses, and resellersAssisted with marketing plans and executionExperienced in face-to-face and telephone salesFollowed sales pipeline; experienced in quoting, closing, order processing, and delivery

Answered inquiries and provided information to customers, and explained the type and cost of services offeredReceive and logged complaintsProvided 1st level support from computer related products

Computer Programming, Information Technology

Computer Programming

Nano Degree, Programming For Data Science With Python

Programming fundamentals for data science including python, pandas, numpy, SQL.

Nano Degree, Data Analyst

Questioning, wrangling, exploring, analyzing, and communicating data. Working with data in Python using libraries like NumPy and Pandas.