- Responsible for design, redesigns, implementation, configuration, support, and testing of new and existing technologies- Manage LAN/WLAN/WAN break fix and maintenance for 120,000 users at more than 400 locations globally in an environment with 24x7x365 operations including on call rotation- Perform deep dive activities for new business acquisitions and assist in business divestitures- Create multiple standards documents for consistent implementation and documentation; document network diagrams utilizing Microsoft Visio- Provide high touch quality customer service to all in regards to projects, outages, and day to day maintenance- Assist in maintaining AWS environmentAccomplishments: - On a small team, selected a SDWAN vendor, created a design, built automated excel configuration template, successfully implemented at 25 locations with 200 more to be completed- Traveled to multiple India locations to perform network assessment, documentation, and recommend improvements- Designed and implemented security solution utilizing Palo Alto Firewalls to meet Security Engineering requirements at over 250 locations and implemented using a standardized template- Created training, documentation, restricted network access, knowledge articles, and performed training for various groups to enable additional level 1 and level 2 troubleshooting and tasks- Created and performed training, documentation, and knowledge articles for a ground up NOC team build- On a small team, designed and implemented new WAN redundancy at 80 locations- Tested and deployed Cradlepoint LTE technology for additional site WAN redundancy

I am an IP Network Engineer who supports the internal environment as well as numerous customer sites around the world. Working primarily with Cisco equipment, but also supporting Juniper, Meru, and others.Some of my accomplishments and duties include:* CCNA Certified* Deploy new network equipment and appliances* Assited in building a new data center* Assited in migrating multiple data centers* Expert at working on a raised floor data center environment* Experience with Riverbed Steelhead appliances* Troubleshoot primarily layer 1, 2, and 3 * Authored internal work instructions for processes as well as deploying new hardware

Deploy new systems, including initial domain setup, program installation/configuration, and networkingAppraise upgrading costs and recommend new software/hardwareTroubleshoot and fix daily computer issuesAuthored training document on PC setup and configurationLead a paperwork reduction program to increase productivity by replacing select paperwork with .pdf filesPerformed personalized, individual training with each company employee to familiarize with computer configuration

Troubleshoot workstationsMaintain backup systemDocumentation and inventory controlAdminister user rights and permissionsMaintain servers and databases