Managed daily operation of photo department and regular maintenance of film and photo processing equipment, computers, and printers. Frequently utilized extensive knowledge of printer hardware to quickly resolve problems, limiting downtime and lost productivity.Helped customers design and create custom photo-based merchandise at kiosks while receiving numerous compliments for excellent service, resulting in greater customer loyalty and increased sales.Trained fellow staff members and store management in photo procedures and use of all equipment.Developed highly efficient method of maintaining all needed supplies to keep department running at full capacity even during busy holiday rushes.Previous work included several years as a Computer Technician as well as additional retail experience.