Systems Analyst
CurrentSystems analyst working on myGov program, one of the analysts working on the upgrade to the myGov experience. We are reinventing the experience a customer will have when dealing with government services to ensure a clear and easy transaction can be achieved. Simple screen design coupled with user research driven concepts are the forefront of what we aim to achieve.As an agile team, i have designed a series of user stories that incorporate both a simple to follow user journey as well as the essential technical information needed for implementation. review of these user stories are constantly being reiterated to ensure the best experience possible is achieved. Following the implementation, both user testing and functional testing is undertaken to ensure a quality product that an average Australian would find simple and easy to use has been developed. Working to strict deadlines and changing designs or ideas at the request of the Minister is part of the day to day activities I am tasked with, as well as the myriad of problems that present themselves. No two days are exactly alike, and the constant change and new problems that present themselves is part of why i enjoy system analysis work so much.