Timothy Scaggs, Csm, Cspo, Lean It Email and Phone Number

• Led Supply Chain software migration / integration project (Liberated Brands in Costa Mesa) • Consulting in Data Integration with partner corporations• Managed improvement of website user experience (UX)• Ensured financial metrics were within range of KPI goals

• Worked with multiple cross-functional teams to design, develop, and enhance MetLife insurance fulfillment application with integrations between multiple servers, teams, and applications. The underlying middleware protocols and architectural styles included SFTP, HTTP, and REST API’s• Provided architecture modifications to financial or SaaS interfaces such as OpenText, SilverPop, JPMC, etc.• Managed integrations between MetLife and partners such as Farmers, Prudential, and JPMC• Management of Middleware (IIB, ESB, MQSeries), Managed File Transfer (MFT), and ETL teams• Experience managing offs-shore teams, including development and production support• Problem solving of complex infrastructure issues (SAN drives, TCPIP routers, database failovers, etc.)• Led Continuous Improvement team by monitoring AIX, Linux, and Windows systems for potential vulnerabilities, including high CPU, insufficient free memory, insufficient disaster recovery instances, and non-destructive reads blocking queues• Investigated security patch currency on Linux, Windows, and AIX systems and determined potential security vulnerabilities within their respective CVE databases• Led project to move Oracle Data Guard to and Oracle Cluster to prevent data loss of financial records to JPMC• Designed Oracle integrations through JDBC pull and API calls• Reported infrastructure vulnerabilities to Assistant Vice President, preventing outages • Reported all deficiencies and vulnerabilities to upper management, preventing outages and corruption of financial records

• Led management of messaging and system integration interfaces in IIB and IBM MQ between Siebel and downstream legacy applications within IBM enterprise architecture.• Elicited integration requirements from stakeholders and designed and documented technical design.• Hired integration developers to develop solutions, driving successful integration between Siebel and upstream / downstream applications.

• Led research of emerging trends within the IT industry in the IBM Competitive Project Office, composed of multiple agile-based teams. • Served in cross-functional capacity in many disciplines, including project management, messaging, ESB’s, and various open-source products.• Tested high-capacity hardware and software systems, resulting in 99% CPU utilization.• Guided cloud and mobile integration research project in publication of IIB messaging advantages to both management and sales teams.• Managed high availability/transactional integrity team and facilitated requirement elicitation with customer departments. • Presented strategic advantages to upper management and sales teams, promoting education on software in comparison to open-source products.

• Led SAP upgrade team to modify customized ABAP hardware fulfillment modules to drive compliance with upcoming SAP version.• Investigated and documented all proprietary SAP changes and assigned team members to modify IBM custom code, enabling seamless function with SAP upgrades.• Collaborated with test team and development team to identify any potential development issues, modifying, testing, and deploying SAP code on time and without incident.