Operations Manager
CurrentNew Image Printing is a medium-sized commercial printing company. Hired as a project manager, I was promoted rapidly through a series of increasingly responsible management positions based on strong financial, operating, and team leadership performances. Managed teams including sales, administrative, and production staff, dedicated to customer-focused excellence & fostering a culture of commitment to excellence. Highlights include:- Established & implemented job management process, improving efficiency and reducing waste/rerun costs by 20%. - Obtained Facade Grant from the City of Fort Wayne and managed the resulting remodel and renovation of current facilities.- Successfully managed acquisition of a larger competitor.- Installed and configured estimating software program, created supporting documentation, and implemented processes allowing maximum efficiency.