Timothy Then Email & Phone Number

Lakewood, NY, US

Falconer, NY

Entering orders and answering phone calls to resolve customers inquiries. Various IT related tasks such as setting up new hardware, troubleshooting minor issues within ERP system. Assisted all departments with my knowledge of the ERP-One+ system and helped develop new processes within the system to better assist with production. Trained new employees in.

Logged NFL, NCAA Basketball, NWSL soccer, USL soccer, PGA golf, LPGA golf, cornhole, and sailing games live without pausing or rewinding. Recorded what aired during the event and action sequences in the Sportstracker.

Branchburg, NJ

Inputting orders into ERP-One and handling customer phone calls. Resolving customer issues to mutual satisfaction. Handling special projects, such as EDI and portals, as required,

Greater New York City Area

Inputting time and score updates for NCAA Football, NFL Football, and NCAA basketball games. Assisted with studio productions with setting up of meals, copies, running for various products as needed.

South Plainfield, NJ

Oversaw the Housekeeping, Front Desk, and Breakfast departments. Trained new employees and successfully molded a team to have successful scores and high guest satisfaction. Cleaned rooms and worked laundry as necessary Handled all guest requests and issues with empathy, quickness, and satisfaction of the guest and hotel. Created schedules, organized.

Secaucus, NJ

Oversaw the cohesive unit between all departments. Put in place improvement plans to improve service, scores, and quality of rooms. Created schedule for an unionized food and beverage department. Responded to all reviews and surveys submitted by guests and gave compensation accordingly when needed. Worked in every department when needed to make sure tasks.

Woodbridge, NJ

Oversaw the Front Desk, Ambassador, and Breakfast departments. Trained new employees and successfully molded a team to have successful scores and high guest satisfaction. Handled all guest requests and issues with empathy, quickness, and satisfaction of the guest and hotel. Created schedules, managed budgets, ordered supplies, and handled all other tasks.

Wayne, NJ

Successful completion of training in guest service allowing me to handle guest’s requests, diffuse guest complaints and exceed guest expectations. Also, have successfully completed training in night auditing (December 2010-July 2011), house person (March 2011-May 2013), room attendant (March 2011-May 2013), and room inspecting (March 2011-May 2013). I also.

Wayne, NJ

Completed orders placed with the company by going to the items’ proper locations in the warehouse and combined into one bag to be shipped. Also was trained on using M.O.M. warehouse system for invoicing and packing.

West Seneca, NY

Responsible for cleaning classrooms, removing garbage, stripping and waxing classrooms and halls, cleaning our lockers, along with other custodial related jobs (such as replacing bulbs, fixing chairs and desks, opening jammed lockers, moving large equipment, etc.)