• Configure and manage Windows Server infrastructure.• Configure and enforce company policies.• Configure and manage company Office365 environment.• Monitor and resolve systems performances.

• Provide desktop and technical support to local and remote employees.• Provide email support through Office 365.• Handle user account creation/termination.• Configure and deploy new workstations to employees.• Communicate with vendors for product ordering and support.• Provide technical training for new employees.• Assist in system infrastructure projects.

• Traveled to project sites to implement, deploy and support WinPM.net software and hardware used to monitor power systems.• Created user interfaces used to monitor the devices and power.• Created custom monitoring logics to be viewed and used by the end user.• Configured and tested power meters to work correctly with other systems.

• Provided software and hardware support.• Created and managed users accounts and hardware• Provided networking support

• Provided first line technical support to the employees of Western Forest.• Managed user accounts, passwords and folder permissions.• Hardware support and refurbished computers to users.