Timothy Wick Email & Phone Number

Brookfield, WI, US

Menomonee Falls, Wisconsin, United States

• Responsible for:
• Managing all Tiki Brand fuel, Repellent Pod, and Wood Pack production operations at the main facility
• Managing all assembly (Torch, Tabletop, Wax) operations at the secondary site
• Creation and maintenance of the production schedule based on customer demand, safety stocks, and incoming materials.

Greater Milwaukee Area

• Lead Quality Engineer for the Tiki Brand Fuel bottling line(s), Tiki Brand torch assembly, and Tiki Brand Fire Pit departments
• Created the control plans and equipment specifications for three new lines within the plant (Fire Pit Wood Pack Line, 4-oz trial fuel bottling line, and Outdoor Lighting Repellent Pod filling line), and modernized the.
• Acted as the lead quality representative for all new product development activities including running Product Integrity Counsel (PIC), Design failure mode and effect analysis activities (DFMEA), FAIR reviews, and PPAP.
• Worked with suppliers through non-conformance reporting when quality issues arose and ensure corrective actions were documented complete with robust controls to prevent further issues.
• Directed the overseas team of engineers and quality professionals on corrective actions (CAR), process improvements (PI), process deviations, and quality alerts at six vendor factories in China and India
• Responsible for maintaining and updating all company-controlled documentation including specifications, control plans, procedures, work instructions, and testing methods used throughout the factory

Sheboygan, Wisconsin Area

Responsible for Warehousing, Distribution, and Assembly operations for the Kallista product line.

Kohler, Wisconsin

• Managed all corporate quality functions for the Sterling Vikrell Showering and Bathing Line and lead the Vikrell Damage & Defective (D&D) Charter team
• Delivered a 12% reduction in D&D for the top ten worst products and a 15% drop in overall D&D for Vikrell during time in position
• Launched six product/packaging improvement projects in 2015 to reduce Damage & Defective on the top ten worst products in retail and wholesale
• Met with wholesale and retail customers to gauge top issues within the product line and used their feedback to launch corrective actions at the Huntsville Manufacturing Plant
• Represented product quality interests on all Vikrell New Product Development projects, Supply Chain/Logistics projects, and Customer Service Call Monitoring projects

Orlando, Florida

• Investigated root causes for customer submitted warranty claims at distributor locations and large-scale construction/renovation projects throughout the Southeastern and Mid-Atlantic United States
• Delivered four years of double-digit improvement in warranty/defective claims paid out (Cost of Credit %), averaging 10.3% drop year over year
• Closed an average of five corrective action requests submitted to plants world-wide (each business year) based on data collected from field investigations
• Conducted trouble-shooting and installation support to over 30 job-sites per year. 98% required no additional follow-up or reported additional issues and resulted in an average of $250K in warranty cost avoidance each.

Franklin, Tennessee

• Focused on sales of call center, web-based, and telecommunications services to medical groups and hospitals throughout the Midwest and Northeast
• Delivered over $380K in yearly sales contract revenue, 2009 (7% growth over 2008)
• Top sales consultant in 2008, delivering over $335K in yearly sales contract revenue
• Tasked with managing three large hospital groups in the state of New York as a special request from the CEO

Nashville, Tennessee

• Responsible for sales of ultrasound equipment and software to physicians, medical groups, and hospitals. Primary focus was the emerging markets of surgery, breast care, vein care, emergency medicine, and anesthesiology
• Generated over $1.1M in equipment sales while in position and a strategy to win key VA Medical Center contracts away from competition
• Trained and mentored new sales representatives to ensure proper integration into corporate and territory culture to ensure success

Waukesha, Wisconsin

• Tasked with the day-to-day operations of the inside sales team, all lead generation initiatives, and sales activities for equipment/accessories/software/upgrades under $100K to large corporate accounts groups
• Generated $3.8M in equipment sales in ’04 (6.8% over 2004 sales targets)
• Managed Lead Generation and Call Campaign initiatives including management buy-in, training, execution, and follow-up and transformed the GEHC Direct Call Campaign Initiative by delivering a 25.7% opportunity.
• Prepared reports determining return on investment for each lead generation activity and highlighting top-line funnel growth and represented the inside sales team to executive and senior executive managementAdditional.
• Nuclear Medicine Specialist - Inside Sales
• Central Zone Team Leader - Inside Sales

Franklin, Wisconsin

• Prospected new clients from leads generated via medical manufacturing trade shows, periodicals, direct mailings, and phone requests
• Reviewed customer submitted engineering drawings and quoted potential clients piece-part pricing, tooling charges, and any costs for special set-ups
• Contacted customers who were delinquent in payment and negotiated payment terms with assistance from the financial department
• Inspected engineering processes and procedures to ensure customer receive parts to specifications and tolerances

Tulsa, Oklahoma Area

Responsible for learning all aspects of oil well drilling, service, and repair via class-room work and onsite experiences. Had the opportunity to act as an assistant instructor and once internship was over, had the equivalent basic training of a newly hired field engineer.

Master Of Business Administration (Mba), Business Administration And Management, General

Bs, Chemical Engineering

Activities and Societies: AIChE Student Chapter, UW Varsity Cheerleader, UW Water Polo ClubThe University of Wisconsin Chemical.

High School Diploma

Activities and Societies: National Honor Society, Varsity Swim Team, Junior Varsity Golf Team, Marching Band