Having spent 12 years in Hotel and Tourism Management, I have balanced results orientation with a sustainable approach to people development. I am a Hotel Operations Management Professional with extensive experience in Rooms Operations and Related Services, Property Management, and the entire hotel operation. Having been exposed to Marketing the Caribbean tourism product at a company, national and regional level, I have a firm grasp on what my guests and clients seek as a visitor, purchaser or investor in the market. I have leveraged this as a licensed Real Estate Agent matching buyers and sellers of residential real estate in Barbados and Hotel Assets in the Caribbean. As an ambitious professional and lifelong learner, I have formal training in leadership, hotel real estate investments and analytics, hotel asset management, real estate sales, and project management. These areas of interest have combined into a breadth of experience straddling hospitality operations, real estate management, and investments; able to provide actionable input throughout the hotel asset management cycle (planning, acquisition, development, operation and disposition of assets.)I combine my unique experience and intuition to inspire my teams and promote a spirit of hospitality, constant improvement, teamwork and commitment to excellence which impacts GOP and NOP. I subject my team and projects to facilitate growth and learning which drives positive, reliable and consistent outcomes. I have a proven track record of being an accountable, capable, humble man of integrity, which is essential to my leadership style and how I achieve results.Some career achievements include: -• Managed 456 room resort in the absence of General Manager for 2 month period• Negotiated reduced spend on staff transfers by 26% during the pandemic • Consistently maintained average guest feedback scores of 4.5/5.0 on three KPIs across two resorts over 7 years • Successfully managed annual departmental expenses exceeding $1 million• Maintained correct record of guest and staff transfers resulting in consistent positive financial performance on a monthly flex budget of US$40,000- US$80,000 spanning 15+ regional contracts and vendors.