Tim Parnin Email & Phone Number

Cleveland, Ohio, Us

★ Led a total digital transformation to dramatically modernize the operating infrastructure, shaping a technology vision to advance organizational strategic priorities and capitalize on cutting-edge museum technologies. Stood up unprecedented analytical capabilities through the launch of mobile commerce, paperless ticketing, and visitor data capture systems. Built a sound and secure back-end environment with the information systems, software applications, network, cloud hosting, and cybersecurity to protect digital assets and advance IT efficiencies. ★»» Called on to provide thought leadership as a liaison to the Board, participating in the Tech Committee Meeting and engaging with CTOs from mega global enterprises—Paramount, Intel, etc.— to discuss and shape tech trends.»» Researched, vetted, deployed, and fully integrated a digital and timed ticketing system enabling self-service and mobile entry—saving $300K with 94% of tickets pre-purchased—launching 5 weeks following pandemic closure.»» Transformed the culture through hiring, training, and development of a high-performance team, increasing eNPS every year from lowest-ranking to the #1 division with 90% eNPS against a Hall of Fame average of 68%.»» Unified merchandise endpoints with Shopify, funneling all customer data into Salesforce, not only eliminating silos but also allowing for personalization of the messaging and a greatly improved customer and shopper experience.»» Implemented a transformative digital asset management system, organizing 25 years of documents and media files, migrating from on-premise to AWS cloud, and leveraging AI and ML to enable face recognition and video capture.

Cleveland, Ohio, Us

★ Identified and capitalized on an unserved need in the market—growing business to multimillion-dollar annual sales—for the finest quality, handmade electric guitars and amplifiers, co-founding a boutique brick and mortar store—minutes from the Rock and Roll Hall of Fame—with a robust eCommerce channel. ★ »» Selected, implemented, and measured the effectiveness of online ads, including Google Ads campaigns, Facebook buys, and web advertising; prepared sales and traffic analysis to identify highest ROI spend.»» Integrated POS (point of sale ) and eCommerce solutions into a branded online experience, appealing to target buyer personas not only through one-of-a-kind inventory but also through the development of SEO-centric content.»» Initiate and manage manufacturer dealer and territory agreements, securing exclusivity for statewide distribution of key brands, and managing product inventory to ensure optimal in-stock conditions.

Cleveland, Ohio, Us

★ Launched, grew, and managed a full-service web development and new media marketing firm offering web design and development, eCommerce, content management, branding, social engagement, SEO, and ERP integration. Earned a constant stream of referral business from a large Northeast Ohio creative agency, in addition to cultivating relationships with a diverse range of clients, from small business owners to C-suite leaders from Fortune 500 companies. ★ »» Partnered with clients to analyze business and system needs, identifying opportunities for development and continuous improvement, and defining scopes of work resulting in contracts for multi-year projects of up to $300K.»» Planned new media projects—concept to completion—engaging with developers to provide robust backend solutions; ensured optimal UI/UX; and drove the on-time, within-scope, and on-budget completion of projects.»» Initiated, developed, and sustained relationships with clients from New York to Chicago—Ursuline College, Airgas, American Ring, LSI Industries, CapMed+, Technifab, Cordura Brand, and NASA Glenn Research Center.

Nashville, Tn, Us

★ Leveraged background as a professional recording artist to join the largest independent record label in the country—based in Beverly Hills, CA—and manage their New Media Department. Developed and implemented technology-driven artist releases, defining channels and tools to increase awareness, drive site traffic, and fuel album sales and digital downloads. ★ »» Managed and maintained relationships with online partners, including Apple and Amazon, ensuring compliance with service level agreements, identifying development opportunities, and sustaining value-added partnerships.»» Developed and deployed integrated campaigns utilizing online promotions—including web contests and coupons, online ads, email newsletters, and video and audio programs—to drive site traffic and generate strong sales results.

Bachelor Of Arts - Ba, Economics

Web Development Program