A visionary and transformational leader, as VP of Digital Technology (CTO) with Cleveland’s Rock & Roll Hall of Fame, Tim proved instrumental in building the technology, operating, visitor experience, digital asset management, and employee engagement infrastructure that stands today. Over the course of the past 6 years, Tim led the charge to modernize applications, platforms, and systems that have shaped the way 450K museum visitors, 2.9M social followers, and 7M web visitors have engaged every year with what is, in essence, a global multimedia brand.★ ★ ★While charting courses through unprecedented challenges such as the global pandemic which wreaked havoc on many visitor-based organizations, Tim had already postured the organization for change. Within 5 weeks of the onset of the pandemic, Tim’s team deployed a game-changing digital and timed ticketing system, not only generating $300K in operational savings but also driving 94% of ticket purchases online. Concurrently, he was working to transform end-to-end digital and visitor experience platforms, deploying fully integrated systems enabling truly unprecedented data and analytical capabilities that would prove vital to growth and profitability.★ ★ ★A passionate team leader, Tim not only established his team but grew it to an accountable, driven ‘thinktank’ looked to as guideposts for where the organization is going. Turning around team engagement through a servant leadership approach and authentic relationship-building, Tim is most proud of leading the organization in employee Net Promoter Scores, ranking #1 with a 90% Employee Net Promotor Score.★ ★ ★Tim has deep roots in the music industry. He was signed to a major record label after college, toured the country, produced original music, and appeared in numerous productions ranging from Entourage to The John Stewart Show. Deeply passionate about the industry, he furthered his involvement as the co-founder of a boutique brick-and-mortar and eCommerce store, Guitar Riot, now entering its 13th year.★ ★ ★Tim is highly skilled in casting long-range technology and digital visions to build and scale industry-leading environments. He continues to lead the Rock & Roll Hall of Fame into a new era, seeking opportunities to cost-effectively upgrade systems, elevate interactive experiences, build new partnerships, and catalyze growth.