Tim Driver Email & Phone Number

Melbourne, Victoria, Australia

I lead the Senior Secondary Certificate Reform project in the Student Records and Results unit, delivering project management, organisation and expertise in the operational requirements of the delivery of the Victorian Certificate of Education.In addition, I support results delivery broadly with data analytics and drive process and systems improvement work for the unit collectively, including developing and leading training programs, and technological solutions.

Melbourne, Victoria, Australia

KEYI scoped, developed, and built a comprehensive application to aid the investigations process, bringing together enormous and disparate data sets which has reduced initial investigations research time from two hours to thirty minutes. DETAILI am serving as a Senior Investigator in the Personal Hardship Assistance Program - Appeals division, where I am responsible for conducting thorough investigations and providing recommendations for members of the public who have sought assistance and been unsuccessful in their application.In this capacity, I have designed and implemented a comprehensive set of data tools to streamline the investigation process. These tools efficiently connect various datasets, facilitating easier analysis and generating standardised templates for reporting and auditing. Through my efforts, the research, data collection, and administrative time demands have been significantly reduced from an average of two hours to a mere ten minutes.As a professional Investigator, I am dedicated to upholding the core values of impartiality, integrity, and responsiveness that are expected within my department. I take great pride in being a representative of these values.

Melbourne, Victoria, Australia

KEYI led the central processing team response to the October 2022 Floods in Victoria, coaching and supporting up to 100 team members each day across a rotating roster of 300 staff. I developed and implemented processes for escalations, follow ups, and fraud investigations, including training and guideline development.DETAILIn the brief period I have been associated with Emergency Management response, I have demonstrated my expertise in a variety of areas, including:- Onboarding and training personnel in the use of the Personal Hardship Assistance Program (PHAP) online tool suite, by creating new training methods and resources to enhance results-Providing technical support and guidance to team members, including mentoring and developing team leaders and specialised team members to effectively analyse complex applications-Establishing and maintaining sophisticated, accurate, and effective systems and processes to facilitate payment delivery and optimising workflows through efficiency improvements-Becoming the go-to source of knowledge and expertise in processing, escalation, process improvement, and system development to enhance community outcomes and ensure seamless processing for team members-Demonstrating exceptional problem-solving and issue management skills, particularly in managing multiple teams and balancing competing priorities.

Melbourne, Victoria, Australia

KEYI co-developed the CRM system the organisation used to support the monitoring of public housing high-rise tenants experiencing COVID-19 symptoms.I led the estblishment, and subsequent running, of the stakeholder enagegement group to monitor and support these individuals.My work on the CRM was nominated for a Public Sector service award (STAR Award) in 2022.DETAILSDuring my tenure in the COVID response, I have been instrumental in the design and implementation of several products and programs, including:The High-rise Immediate Response Database (The HIRD)I spearheaded the development of this comprehensive tool, which integrates data from multiple sources, stakeholders, and clients into a single, easily accessible page, providing crucial information about each high-rise public housing tower in the event of an outbreak. I combined approximately 200 distinct pieces of information into a single point of truth to support the initial response in case of an outbreak.The CRMIn response to the Delta outbreak of COVID-19, I co-designed and implemented the CRM, a tool aimed at tracking and supporting high-risk individuals to isolate safely once identified as a close contact. This process was previously performed using a single Excel document accessed by 120 individuals. I collaborated with the technical team to build the CRM and established processes for its use, accessing additional data, and conducting twice-daily meetings to clarify, update, and finalise data across the Delta and Omicron waves.The Risk Planning ToolTo address the rapidly escalating Omicron wave, I created a comprehensive risk planning tool to calculate levels of risk in public housing settings and provide guidance for incident management meetings, on-the-ground responses, and other interventions. The tool employs an algorithmic approach to determine risk and ensure a well-coordinated and effective response.

Melbourne, Australia

I established an independent practice to consult with executives and stakeholders in corporate strategy, executive voice, and communications. I developed a variety of solutions in the growing field of corporate narrative and worked with executives to create and deliver highly specialised presentation techniques, especially for online video.Speech and SpeechwritingDrawing upon my extensive background in the arts and directing, I have developed a systematic approach to corporate speaking and support executives in enhancing their "Corporate Voice." Additionally, I help executives create more engaging speaking materials through the application of advanced narrative building techniques.Online DeliveryI partner with speakers and presenters to enhance their delivery techniques, specifically for online environments. This work encompasses building an understanding of camera and microphone techniques and optimizing these tools for effective messaging.

Melbourne, Australia

A significant portion of my work was directly with technical and senior stakeholders, managing expectations and communicating key VCAA messages. This role included significant work in the SharePoint ecosystem, providing expert advice and guidance from a unit perspective. I worked across three main projects:One Team, One Culture: Cultural Change Program - Environment and SustainabilityAs part of a cultural change practice in the Curriculum division, I had responsibility for managing the Environment and Sustainability working party.Video Resource ProductionI managed the production of a wide suite of video communication resources, supporting the Victorian Curriculum F—10, the Specialist Teacher Implementation Support program, and the business as a whole. I worked collaboratively with the dedicated communications unit, and independently on the development of targeted video messages.Projects and CommunicationsIn my day-to-day activities there were a variety of technical, editorial and administrative support roles I undertook to ensure business outcomes were achieved.Further to this, I developed extensive experience summarised here:Corporate communicationI generated explanatory and promotional text for Victorian Curriculum resources and support activities, including fine-tuning the language and tone of the Victorian Curriculum bulletin articles, sent to all Victorian school principals.Analytics and data monitoringAs part of the monitoring and reporting processes, I utilised Google Analytics and additional data monitoring software (Qualtrics) to inform best practice, and recommend changes.

Melbourne, Australia

Driving Monks Productions is a cross-disciplinary production company, focussed on high quality and engaging materials for all audiences. This work was undertaken outside business hours as part of my ongoing personal and creative development. As part of the core team at Driving Monks, I was chiefly responsible for setting and managing the artistic direction of the company and managing large teams to facilitate the completion of high-quality projects.Responsibilities-Establishing and managing the artistic direction of the company-Researching and leading the adoption of technology, systems, and practices to reach target audiences-Production management including development of marketing materials-Building the cast and crew and ensuring that teams are working collaboratively-Developing and managing the scheduling of the production components.Projects Sunday’s Roast: Midsumma - play, Driving Monks Production-Wrote and directed the play-Coordinated the cast, logistics and crew requirements (20 total people)Achievements-Multiple favourable reviews, and a significant number of performances sold-out-More than tripled the investment.SPIN - television pilot, Driving Monks Productions-Wrote and directed the pilot SPINAchievements-8/10 score by professional script assessorThe Scare - Theatre, La Mama: Explorations-Wrote the short play “The Scare”-Production coordination for the playAchievements-One of thirty new productions selected for La Mama’s highly competitive Explorations program, designed to give new and emerging artists a platform to develop work.The Incredibly Satisfying Adventures of Milton McAffrey P.I - Play, Short+Sweet Melbourne-Wrote and directed the playAchievements-Selected for and competed in the finals-Nominated for three awards in the Grand Finals-One of ten productions -out of 100 total- selected by the Festival Director for the Gala Grand Finale

Melbourne, Australia

Greedy Squirrel was the production company name I have previously released projects under. It was formed in late 2013 for the Melbourne International Comedy Festival, and the documentary project “The Rest of Us”. Projects The Rest of Us - Documentary, Greedy Squirrel -As part of a two-person team, coordinated travel to twenty-two cities across eight countries for thirty days of travel-Coordinated and conducted 38 interviews-Established and completed a crowd-funding campaign-Created and delivered weekly video updates for dissemination across social media Achievements-Coordinated a social media campaign resulting in two thousand five hundred followers-Courted interest from The Guardian regarding the project Apparently I’m an Adult Now, Essays, Melbourne International Comedy Festival-Developed and wrote six essays for live performance-Coordinated the production scheduleAchievements-Four star review - Byron Bache, The Herald Sun

Melbourne, Australia

I worked across business units at ESA, leveraging my knowledge of communications, change practices, and social media to influence the work culture and to impact on the development of proposals, tenders, and internal communications. -Lunch Box Blitz, for which I wrote the marketing copy, was successfully tendered-Scripted the myfuture marketing video becoming a blueprint for future video materials-Redeveloped social media strategies seeing +10% increase in interactive social behaviours on major accounts and increased engagement-Coordinated the IDEA13 Conference successfully and on budget-50% increase in response rate to announcements following my redevelopment of engagement strategiesWriting-Developed the marketing copy for tenders to improve engagement in the materials-Scripted marketing videos to ensure better alignment with organisational priorities, and to significantly improve the tone and voice of the editorial content-Wrote the website redevelopment proposal for the Catholic Education sector as part of an effort to secure ongoing workmyfuture - Ministerial Brief-Developed and wrote the scripting for the marketing video to ensure consistency of message, and to improve voiceSocial Media-Systematic social media analysis with a focus on ‘deep-dive’ user metrics, enabling the improvement of social media engagement-Contributed to the development of the social media policy and voiceIdea13 Conference-Organised and delivered the Conference, with a specific focus on event management-Enhanced the social media presence, to actively engage participants-Wrote and copyedited all project briefs, marketing materials and sponsorship information ensuring consistency of message, alignment with organisational values, and to improve the appeal of the messagingHuman Resources-Contributed to the development of the Human Resources newsletter to improve the understanding of the role of HR-Wrote internal mass-communication around culture change

Anti-Bullying, Sexual Harassment, And Integrity Training

Agile Project Management

Workshop Participation, Change Management And Corporate Narrative

I completed a comprehensive workshop in industry-best Change Management practice and the development of corporate change narratives. I was.

Advanced Diploma, Performing

Advanced Diploma, Stage And Screen Acting

Activities and Societies: Singing Extension, Fight Choreography Extension, Screenwriting Extension, Improv Specialisation,Also completed.