Tim Perfect, Mfa Email & Phone Number

Greater Minneapolis-St. Paul Area

St Paul, Minnesota, United States

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Responsible for managing all system assets, including standardization, cross-functional implementation, reporting, and ongoing maintenance.Developing process and procedures for front-line users regarding asset creation.Working to establish increased automation for asset entry.---Renodis is America’s first communications managed services company focusing on.

St. Paul, MN

Responsible to be the single point of contact for assigned carrier services customers. Works closely with sales teams to facilitate strong customer relationships. Manage orders for complex voice and/or data services up to and including dedicated voice, VOIP, Hosting, and MPLS. Coordinate order start-up, planning, processing, installation, testing and.

Greater Minneapolis-St. Paul Area

♦ Eschelon Telecom acquired by Integra Telecom in August 2007, selected by management to be one of six employees to be retained out of the existing service delivery department of 250.♦ Decentralization Project: Sent by management out to other Operating Market Areas (OMAs) to train new provisioning and care teams on legacy Eschelon products, systems.

Greater Minneapolis-St. Paul Area

♦ Completed and processed all facets of complex T1 service orders for company supported Network T1 Service customers, worked with the network service providers, operating unit contacts, and the customer care units to ensure timely installations. Processed customer, contract and sales information as it related to T1 ordering functions, scheduled and.

Greater Minneapolis-St. Paul Area

♦ Managed a dedicated team of 11-13 level 4 and 5 Order Processing Coordinators responsible for all order activity for existing T1 customer base, including moves, adds, changes, disconnects, as well as upgrades of existing customers from analog and DSL to T1 products. Managed the selection, training, development and performance of staff to retain a.

Greater Minneapolis-St. Paul Area

♦ Supervised provisioning of dedicated T1 services from order submission by Sales through successful installation.♦ Managed a multifunctional team of 8-11 employees delivering a full suite of telecommunications products. Team comprised of Customer Implementation Managers (CIM), Service Delivery Coordinators (SDC), T1 Circuit Engineers and T1 Move, Add.

Greater Minneapolis-St. Paul Area

♦ First member of team created to provide On-Net T1 Service for Eschelon. Heavily involved in developing process and procedures for the T1 Service Delivery team, and was the only Service Delivery Coordinator (SDC) processing T1 orders for the MN and WA markets. Initially responsible for all Move, Add, Change and Disconnect (MACD) activity for all Eschelon.

Cleveland, Ohio, United States

Founder and Executive Director. Hired and managed staff, chaired meetings of executive board, worked closely with marketing and development.

Cleveland/Akron, Ohio Area

♦ Initial member of team created to migrate all resale customers to ICG’s new on-net switch. Assisted in development and implementation of the migration process, worked in the position of order analyst, then Installation Coordinator. Migrated over 75,000 lines from resale to on-net within 12 months. After the migration project started winding down, was.

Cleveland/Akron, Ohio Area

Answered phones, reserved tickets for current or future productions, sold season ticket and other ticket packages.

Master Of Fine Arts, Acting

Activities and Societies: Theater ArtsFull Scholarship and stipend to attend Master of Fine Arts in Acting program in conjunction with the.

Bachelor Of Arts, English, Drama

Activities and Societies: Theater, DramaGraduated in 1994 with a Bachelor of Arts in English (Drama Concentration). Member of Ahim Adonai.

General

Activities and Societies: TheaterGeneral course studies.

High School Diploma, General Studies

Activities and Societies: Drama, Choir, Hockey, YearbookMember of Drama Club, Choir, Yearbook Staff, Hockey Staff