Tim Petersen Email & Phone Number

California, United States

Walnut, CA

• Hired to lead Truckmate enhancement and implementation projects within the transportation division
• Conduct standard operating procedure meetings with operations and accounting to define process issues and system gaps and prioritize for enhancement
• Work with 3rd party vendors to define specifications and setup reporting tools for upper-level management, operations, and accounting
• Organize downtime windows with internal and external teams for DB and TMS system upgrades
• Redefined end-user necessities and successfully implemented Workoptima imaging solution
• Work with internal development team to define specifications and integrate with multiple external platforms utilizing API

Brea, CA

• Conducted extensive research on local government municipal code to define and document tax structures and software necessities
• Utilized research and documentation to setup and test customized tax management software
• Successfully worked with internal team to redefine implementation standard operating procedure, documentation quality and uniformity, testing process, and overall project management
• Utilized Asana PM platform and improved on the current setup by modifying layout and closing gaps in the process

Fontana, CA

• Hired to lead aspects of start-up company’s Truckmate implementation project, in particular, the operations and administrative sides of the business
• Successfully worked with management to understand and translate very complex rating and pay structure into a software managed automated process to increase efficiency and reduce personnel by 50%
• Provide high-quality training to administrative and operations departments on the proper use and capabilities of the system to increase efficiency by several 100%
• Provide day-to-day software system support by troubleshooting issues from basic to complex in nature
• Took over management of company cellular telecommunications plan and quickly reduced spending by 20% through reduction of lines and inventory management

Santa Fe Springs, CA

• Promoted to position to lead aspects of company-wide Truckmate implementation project, in particular, the administrative and fleet maintenance sides of the business
• Consult with key-users and upper-level management to establish efficient and effective post-implementation standard operating procedures to reduce personnel costs by 25-50%
• Provided 24/7 software system support by troubleshooting issues from basic to complex in nature
• Created high-quality system documentation and provided training to administrative staff on the proper use and capabilities of the system to increase efficiency by several 100%
• Setup and implemented R&M package to streamline vendor management, A/P processes, and prevent inventory theft

Rancho Cucamonga, CA

• Managed project to establish centralized administrative office for $25M business unit. Resulted in 25% reduction in personnel costs, substantial increase in quality of output, and an untold increase in financial.
• Managed Truckmate implementation project for the administrative side of the business unit. Increased productivity by 50% by turning lengthy manual processes into efficient automated processes
• Personally selected, provided excellent training, and expertly managed and mentored an administrative staff of up to 9 members
• Created standard operating procedures to improve processes for invoicing of $500K a week. Reduced incorrect billing and open A/R from 90-120+ days to net terms in a 3 month period
• Setup system of checks and balances to validate A/P and process payroll of $400K a week. Reduced overpayments by $1,000’s on a weekly basis
• Centralized the financial functions of the business unit, in particular, preparation and analysis of the weekly P&L statement, and reconciliation against the GL. Resulted in a substantial increase in financial.

Verona Area, Italy

• Key-user in the implementation and customization of new software package project. Developed automated processes that resulted in increased inventory visibility and shipping statistics, which ultimately led to.
• Introduced high-quality A/R and shipping reports and communicated findings to upper-level management on a daily/weekly basis
• Communicated with customers and sales personnel on a daily basis regarding orders, credit notes, receivables, payment terms, and incoterms. Excellent customer service resulted in high customer retention
• Collaborated with accounting office to audit and reconcile client and international bank accounts
• Managed international credit collections of $1.5M a year with a closure rate of 99.5%

Verona Area, Italy

• Managed business startup project consisting of international market strategy and research, client base research, new supplier search, and marketing strategy development
• Established aggressive international market strategy for the N. American, Asian, and European markets. Quickly led to a contract with the 2nd largest theme park in Europe, as well as peaked high levels of interest.

Verona Area, Italy

• Promoted to returns department based on attention to detail traits. Quality control of returning goods, credit notes utilizing SAP software, and restocking of goods
• Order fulfillment picking line, subsequently transferred to large order fulfillment based on high level of accuracy

Vicenza Area, Italy

• Rank: Specialist (E4)
• Title: Mortar Fire Direction Center Chief Computer
• Set myself apart from my peers by occupying a role designated for an E6

Bachelor'S Degree, Business Administration, Major In International Business

Certificate, Six Sigma Green Belt

Associate'S Degree, Liberal Arts