Tim Phelan Email & Phone Number

Chattanooga, Tn, Us

Miami, Florida, Us

Versapay focuses on changing how companies do business together by offering Customer-Centric Order-to-Cash solutions for mid-market and enterprise businesses. We help our clients offer a superior customer experience, enabling CFOs to accelerate cash conversion, reduce costs, and eliminate paper, checks, and manual business processes. Based in Toronto with offices in Atlanta, Cleveland, Baltimore, LA, and Las Vegas, Versapay is owned by Great Hill Partners, a Boston-based technology investment firm.

PartnerPath, a beacon of business success, brings over 25 years of unparalleled expertise to the table. We specialize in transforming tech businesses, particularly ERP software publishers, resellers, and associated ISV companies, through strategic insights and hands-on support. Our mission is to share the knowledge we've amassed to help you grow your business while avoiding costly pitfalls, instilling confidence in your journey to success.

Global, Gb

Baker Tilly is a global full-service accounting, advisory, and consulting firm. Baker Tilly Digital drives client value across all aspects of digital transformation: digital strategy, enterprise software solutions, cloud platforms services, data aggregation and intelligence solutions, and tailored application development services. ■ Drove optimal business performance by leading collaborative efforts across technology alliances with Sage, IFS, Deltek, Oracle Cloud, Microsoft, AWS, Snowflake, and ISV/Marketplace partners directing a team of six and in conjunction with Client Accounting Services.■ Achieved year-over-year increase in opportunities referred from alliance partners by expanding referral networks within alliance circles.■ Identified new ISV partners and generated significant annual recurring revenue (ARR) in first quarter, diversifying market reach by conducting rigorous technology functional gap analysis.■ Met business objectives and maximized ROI by devising and executing business development strategies aligned with company targets, product specifications, and market dynamics.■ Attained an increase in referral contacts and boost in opportunity revenue by steering development of Power BI dashboards to track referral sources and contacts within alliance partner organizations.■ Liaised with alliance managers and business development professionals to improve the number of active referral contacts and nurture existing relationships.

Atlanta, Georgia, Us

Paya (NASDAQ: PAYA), since purchased by Nuvei, is a leading provider of integrated payment and frictionless commerce solutions that help customers accept and make payments, expedite receipt of money, and increase operating efficiencies. The company processes over $40 billion of annual payment volume across credit/debit card, ACH, and check, making it a top 20 provider of payment processing in the US.■ Propelled market share, uncovered untapped sales opportunities, and grew revenue by crafting short and long-term sales strategies along with aligning efforts with overarching business objectives.■ Augmented performance metrics and heightened accountability across board by recruiting four dynamic sales professionals and introducing challenger selling methodology. ■ Evaluated product performance metrics and identified emerging market trends, driving product innovation by performing monthly sales forecasting and competitive analysis.■ Accomplished expansion in channel partner contribution by employing go-to-market strategies and implementing marketing, channel, alliance, and direct sales initiatives.■ Obtained upsurge in partner contribution and revitalized underperforming partner channel by recruiting, training, and mentoring new team of channel managers.

Newcastle Upon Tyne, Gb

Guaranteed alignment in sales strategies and execution by fostering seamless collaboration with internal stakeholders, including account management, client retention, partner marketing, partner programs, field sales, and global teams. Achieved short- and long-term revenue growth objectives, improved sales cycles, and optimized ROI by executing strategic partner recruitment initiatives. Amplified financial performance of business by managing annual budgets, devising comprehensive plans, and maintaining fiscal discipline.■ Generated $300M in channel and alliance sales by supervising team of 33 professionals, heading recruitment and product adoption initiatives, and elevating partner engagement, while accelerating revenue growth in North American market.■ Boosted Sage product sales, focusing on Sage Business Cloud by devising targeted strategy, collaborating with channel partners, and leveraging precise tracking, monitoring, and reinforcement of successful outcomes.■ Fortified mutually beneficial partnerships and long-term success by expanding partner operational capabilities in alignment with revenue growth and augmenting partner engagement and retention.■ Produced new license revenue and minimized partners' training costs by onboarding 5 new partners via implementation of new recruitment system.

Newcastle Upon Tyne, Gb

Attained revenue growth through effective marketing and sales strategy execution in collaboration with top reselling VARS and CPA firms. Led seamless execution of business strategy and execution with Sage's business partner channel across ERP and associated solutions.■ Accomplished double-digit channel growth year over year by recruiting new business partners.■ Ranked in Top 1% of goal attainment among 12,000 Sage colleagues worldwide for delivering exceptional performance.■ Amplified direct consulting revenue for Sage and cultivated productive partnerships by devising and employing co-sell and co-deliver strategies.

Chattanooga, Tn, Us

Recruited into this position to Install the right people, systems, and processes for InfoSystems to boost its sales/revenue attainment after having leveled off for several years. I led a team of 60 people with 7 Vice President reports focusing on reselling ERP, CRM, business analytics, and associated add-on software, as well as infrastructure. The company’s performance was solid, but they wanted to grow. Through a series of initiatives I conceived, sale grew from $18M to $42M in three years and increased net income from a loss to 5%. I approached the challenge like it was a turnaround effort. I assessed the people, culture, systems, operations and product mix to spot the issues and determine the solutions. InfoSystems targeted two distinct market demographics with two disparate product/service offerings. In response, I spearheaded the following steps:■ Steered integration to achieve efficiencies developing packaged and repeatable managed IT, cloud, and virtual CIO services,■ Reorganized the sales team and hired people with the right skill mix to support a unified strategy.■ Established a client care team focused on client satisfaction and retention.■ Implemented systems that created efficiencies and an excellent client experience: Customer Relationship Management, Professional Services Automation, and managed services monitoring systems. ■ Designed a sales approach that coupled products and services to provide the client with a complete solution. ■ Expanded into new market regions in the Southeast, resulting in approximately 75 new clients.

As head of RISE Systems, LLC, I led a consulting company with the mission to help ERP value added resellers achieve market penetration and sales optimization. Key achievements included:■ Instituted a methodology to identify, recruit and coach sales talent.■ Crafted a 3-year plan for analyzing current and future market trends and product/service offerings.■ Collaborated with clients to expand markets through the use of channel sales, facilitate cross-business training and leadership briefings and implement real-time sales tracking. These actions fueled revenue gains and new client acquisitions.

Alpharetta, Ga, Us

I joined with a partner to negotiate the spinoff of a tier 1 company’s middle market business. We created a company dedicated to helping organizations acquire and implement low-risk SaaS solutions for ERP, Project Costing, Professional Services Automation, HCM, Marketing Automation, and CRM solutions. It proved to be a blast and was an amazingly rewarding experience. During my time here, we grew the client base from 15 to 300 clients and from $0 to $6M of 100% recurring SaaS revenue. We were recognized as a leader in client acquisition and client loyalty in the Microsoft Dynamics channel. I engaged with Microsoft at all levels of the company to secure hundreds of leads and over $250K in yearly marketing dollars. I also managed key client relationships, including:■ Directed a successful 4,000-hour engagement, which streamlined procedures through integration of ERP, Human Resources management and payroll.■ Sold a $2M CRM solution, saving the company $500K in the first six months.■ Sold and implemented an application for replacing an entire Oracle system.

Redmond, Washington, Us

Consulted with Microsoft Regional Partner Managers on channel recruiting and partner management