Tim Lackey Email & Phone Number

Proven customer and results oriented Senior IT management professional with over 25 years of providing leading edge technology support and solutions along with 18+ years of IT Leadership across the Aerospace, Hospitality, Commercial, and Healthcare Industry business lines. Dynamic technology innovator and business visionary leader with a proven record of success in solutioning and supporting robust IT infrastructures. Proven ability to leverage the benefits of IT to mitigate business challenges and to drive key business initiatives while managing costs and risks. A change agent who transforms IT organizations by rationalizing processes, instituting Service Management rigor and High Reliability Organization (HRO) principles to improve efficiencies, reliability and performance, and optimize costs to deliver world-class services. Exceptional communicator, focused on building strong relationships with all levels of the organization from the “C” level to the end user. • Strategic IT Planning and Implementation• Global IT Leadership and Service Delivery• Budget and P&L Responsibility• ITIL/Compliance and Governance• Contract and Vendor Management• IT Risk Management and Governance• Leadership and Team building• IT Outsourcing and Managed Services• Process Optimization and KPI development• Employee Growth and Development• Project and Program Portfolio Management• Business and Technology Alignment

Listed skills include Vendor Management, Itil, It Strategy, Disaster Recovery, and 33 others.