Tim Preston Email & Phone Number

Woodley, Gb

Reading, England, United Kingdom

Reading, England, United Kingdom

Supporting customers with insight into their critical infrastructure, on-premise and in the cloud. We use a modern, scalable monitoring platform that enables digital transformation.Responsible for a number of large and SMB accounts globally at Opsview.

Reading, England, United Kingdom

Basingstoke, Hampshire, United Kingdom

Working in a targeted B2B sales environment driving conversion and retention of existing SME customers from wholesale line products (WLR) to VOIP technology including Hosted Cloud and SIP. Directly selling our product portfolio via warm or self-generated leads, building my own pipeline and owning the sales process from prospecting and qualifying through to post-sales support. Using detailed P&L knowledge to support contract negotiation and maximise profitability.Experience includes:• Selling successfully to all levels of business and across all verticals.• I have improved sales conversation rates by expanding the role from being only desk based to include meetings and phone system demonstrations for clients.• Knowledge and sales of: o Hosted Cloud phone systems including BT Centrex, GAMMA Horizon & Myphones/Evonex.o Openreach WLR Infrastructure.o Data Connectivity such as ADSL/FTTC/EoFTTC/G-Fast/FTTP and Leased Line Ethernet.o NEC Phone systems including SV9100, SL2100 as well as Avaya IP500 Phone Systems.

Basingstoke, England, United Kingdom

Proactively work with our existing B2B clients to identify areas of improvement, efficiency or support. Add value to the business with customer service and internal sales lead generation. Proactively contacting internal customers and making soft sales calls to dynamically assess their telephony requirements covering our whole product portfolio. Work with the customer to ascertain clear areas for efficiencies or a better way of working for their business. This role required exceptional knowledge of our product portfolio, customer base and CRM. In addition to this I also led a working group making dynamic improvements to our CRM.Experience includes:• Extremely successfully working within a heavily targeted environment with lead generation and conversion KPI's. Consistently hitting top target for 9 months in a row.• P&L assessment of customer’s telecoms portfolios to support profit and lead generation.• Wide ranging experience of our current product portfolio, training received on our Mobile Phone, NEC Telephone System and Firewall products.

Basingstoke, Hampshire, United Kingdom

A dynamic and broad role working as an Account Manager for over 400 clients in our base ranging from £3,000 - £120.000 a year net turnover. Working in a target led environment using a ticket based CRM system for management of workload. Primarily focused on proactive customer contact and client account growth/retention. This role was within a target led environment with monthly KPI's for sales and pro-active client reviews.Experience includes: Leading on projects to move customer infrastructure between sites.Sales of Calls & Lines (Analogue, ISDN2 anf ISDN30), Data Connectivity, Hosted Telephony.Regular contract renewals for clients including analysing customers P&L.Client meetingsMonitoring and collating team targetsSingle point of contact for our customers within the business.

Rg4 6St

Operating a business and charity which has a profitable sports bar, kitchen and conference facility as well as providing sporting facilities for the local community. The site employs 8 people, covers 30 acres and includes more than 15 different sports clubs. As a Director my role is to ensure the success and sustainability of our site. I have ultimate responsibility for the strategic direction, health and safety, HR, financial accounting.As a trustee my role is focused on membership, working with the varied stakeholders of BCSC to improve engagement and transparency of our working practices.Experience includes:• Tendering and securing a £35,000 p/a grounds maintenance contract.• Chairing engagement meetings with club stakeholders which has dramatically increased interest and participation in the sites activities.• On boarded two new clubs to our site, increasing our membership and sustainability.• Encouraged 3 more members to join us on the trustee team and represent their clubs on our committee which has generated additional support for BCSC activities.• Overseen a strategic partnership with Blue Coats School to enable sharing of resources and significant investment between the two sites which includes cricket pitch, car park, tennis court and pitch renovations. • Longevity planning with Wokingham Borough Council’s estates and sports development representatives to secure the future of the site.• Facilities improvements including new windows, heating and showers.

Marlow

This forward facing role requires a strong understanding of the hockey landscape and sports development, working in line with our Strategic Plan to become “A Nation Where Hockey Matters” by building relationships with clubs and partners to support club growth and increase participation in Hockey. Day to day I provide a platform for a team of relationship managers to work directly with clubs, analysing data, conducting research, recording notes and producing reports. An important part of this work is to orchestrate the collection and recording of participation statistics, without this England Hockey would not receive funding from Sport England. I also work closely with the Coaching team to strategically deliver and organise a suite of coaching courses whilst also organising post course coaching assessments.Duty’s included:• Managing team participation recording, analysing data and trends, conducting research, recording notes and producing reports around clubs and participation.• Strategically planning and organising coaching courses and assessments in line with EH and awarding body guidelines.• Supporting club development around the 7 strands of Club Strategy.• Providing front line customer service and complaint resolution.Additional Projects & Achievements during my Employment:• Applied and was chosen for the role of Information Manager for the Unibet EuroHockey Championships. o I recruited and trained a team for the event. Planned and produced a successful and well received information pack for stakeholders. Managed 8 volunteers to support 4 Information Points during event.• Lead the development of NG our CRM system to improve our participation reporting process. o Produced a training guide. Delivered face to face training. • Completed club Nominated Officer visits to support development and meet ClubsFirst criteria.

Winnersh

Responsible for the managing and running of BikeHut in Halfords supporting the BikeHut Manager, dealing daily with customers face to face, actively selling bikes and up-selling relevant accessories. A customer service orientated role that involved active selling and successfully working to KPI’s and targets. Duty’s & Achievements include:• Managing a small team of colleagues when deputising for the BikeHut Manager.• Was presented the Area Manager Award for excellent long-term service.• Face-to-face sales and customer service including actively dealing with customer complaints.• Dealing with B2B ordering and businesses on a daily basis.• Compiling and reporting daily sales figures and responsible for general administration of the department.