Tim Rolfing Email and Phone Number
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Results and people-focused IT Leader leveraging technology to gain competitive advantage, enhance the customer experience, and grow business. Deep expertise in IT strategy and execution, application delivery, project management, security, infrastructure, and architecture. Design and implement enterprise-wide technical solutions that directly increase ROI, productivity, and quality. Known as a trusted business partner, strategic thinker, and analytical problem-solver known for successfully managing multiple teams and projects. My colleagues value my foresight and ability to lead organizations through transformation with a deep appreciation for organizational change management success. I demystify technology and make it understandable across various stakeholders. I am often recruited for my resourcefulness and caring collaborative leadership to deal with and solve the toughest and most ambiguous challenges. I am committed to improving employee engagement, loyalty, and retention through coaching, mentoring, and development. As the Vice President of Technology at Satellite Industries and Satellite Shelters, I serve as the executive IT leader over both organizations. I serve on separate executive committees driving the IT strategy and execution for all technology initiatives for both organizations.As the Senior IT Director at Hub International, I led the M&A technology delivery team including the PMO, Engineers, Field Support, Help Desk, Business Analyst, Trainers and Portfolio Management to integrate over 80 agencies in successive years. As the IT Director at Dedicated Networks, I was a member of the Executive Leadership Team responsible for the company wide technology strategy and execution. As the AVP at Western National Insurance Group I led the IT PMO, cloud strategy, transformation, cybersecurity, business analysis and infrastructure. Implemented Agile delivery and training including the role out of product teams and owner across IT and all business partners. Attained predictable and consistent delivery and higher customer and employee engagement. Developed and presented a new cloud strategy to senior leaders and BOD and successfully integrated the strategy for multi-locations. As the Senior Director IT Strategy and Planning for CHS, I led the PMO, Portfolio Management, QA, Enterprise Architecture and Security Office capabilities. Built the strategy and implemented the first IT Security Office including the hiring of the CISO. As the Director OptumHealth Mergers and Acquisitions, I managed the post close integration process.
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Vice President TechnologySatellite Industries Jul 2023 - PresentPlymouth, Mn, UsI serve as the Executive IT leader over both Satellite Industries and Satellite Shelters. I serve on separate Executive leadership committees driving the IT strategy and execution for all technology initiatives for both organizations. -
Adjunct FacultyConcordia University-St. Paul Jul 2023 - PresentSt. Paul, Mn, UsI am a Faculty of Practice member teaching various graduate level courses in the Computer and Information Science Department within the College of Business and Technology. -
Senior Information Technology ConsultantTjr Consulting 2014 - Feb 2024Independent Senior Information Technology Consultant, Interim CIO, Fractional CTO, consulting focused on IT strategy and management, M&A, Agile Cloud integration, business process management, and program and project management. Open to all industries but specific expertise in highly regulated, health care, financial services, property and casualty and manufacturing and distribution. PAST CLIENTS AND PROJECTS INCLUDE:WISCONSIN ENERGY GROUP• Led the implementation of a machine learning technology to proactively manage vegetation growth and minimize power outages• Led the implementation of an SAP Hana database and hardware upgradeTRUSTONE FINANCIAL CREDIT UNION• Managed the IT Infrastructure integration between Firefly and Trustone Financial Credit UnionsNEXUS FAMILY HEALING• Completed a comprehensive assessment of the IT organization and capabilitiesMAYO CLINIC, (Office of Information Security) Rochester, Minnesota • Worked on initiatives to support external business growth and strategy for Mayo Medical Laboratories • Led Identity and Access Management Program Tool Selection, program planning, funding preparation, status reporting and department metrics for the Office of Information Security. CARDINALHEALTH / ASSURAMED, Cleveland, Ohio.• Led development and formation of Imaging program and implementation for health care supplies distributor.
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Senior Director, M&A Technology Integration And Portfolio ManagementHub International Oct 2021 - Dec 2022Chicago, Il, UsHUB International is a leading North American insurance brokerage that provides employee benefits, business, and personal insurance products and services. While integrating 80 agencies per year, responsible for business analysis, organizational change management, training, portfolio and project management, application and infrastructure engineering, vendor management and help desk capabilities. -
Director Of ItDedicated Networks, Inc. Mar 2021 - Oct 2021Brooklyn Park, Minnesota, UsInformation Technology (IT) Leader at Dedicated Networks with responsibility for IT strategy and execution and a member of the Executive Leadership Team.Introduced and led the first risk management assessment and security roadmap mitigation for the organizationDelivered two custom revenue and pricing applications while introducing an agile framework to the organizationDelivered the first Salesforce applicationRewired the enterprise Server RoomDedicated Networks is a high growth reseller of refurbished networking equipment serving customers around the world. -
Assistant Vice President Information TechnologyWestern National Insurance Aug 2016 - Oct 2020Edina, Minnesota, UsAssistant Vice President and Corporate Officer of Information Technology for a $730M super-regional property and casualty insurance company for individuals, families, and businesses in 20 states. Led the IT PMO, Business Analysis, IT Infrastructure, Quality Assurance capabilities. LED AGILE TRANSFORMATION INCREASED CUSTOMER SATISFACTION AND EMPLOYEE ENGAGEMENT• Implemented Agile training and delivery including the role out of product teams and owner across IT and all business partners. Attained predictable and consistent delivery and higher customer and employee engagement. • Developed and presented a cloud strategy to senior leaders and BOD. Migrated 15 applications to the cloud.• Implemented Guidewire SaaS Cloud Product for Policy Administration and Billing saving 11 months on upgrades and allowing critical infrastructure resources to be re-assigned. • Assumed leadership of Infrastructure, Security, Change Control, and Service Desk driving employee engagement scores from worst to first and 100% retention of all infrastructure employees. • Secured funding for multi-million-dollar infrastructure buildout. Created more stabilized systems, moved change control to weekend releases preventing release outages. -
Director Iii Of It Strategy And PlanningChs Sep 2015 - Apr 2016Minnesota, 55077, UsDirector III (Sr) IT Strategy and Planning for CHS a $40B global agriculture and energy company with 11,000 employees. Led the IT PMO, Portfolio Management, QA, Enterprise Architecture, and Security Office. Developed road maps and plans to generate consistent, predictable standards and capabilities.BUILT SHARED SERVICES CAPABILITIES TO CREATE ECONOMIES OF SCALE• Built the strategy and implemented the first IT Security Office including the hiring of the CISO.• Developed and implemented the first Portfolio Management capability at CHS to ensure the organization invested in the right projects at the right time. • Presented IT Security Strategy to the Board of Directors to harden the security posture of the organization and minimize vulnerabilities.• Led the first IT Planning function and worked closely with Enterprise Strategy and Planning division to help the organization plan and scale for future business growth and acquisitions. -
Director Of Information TechnologyOptum 2011 - Apr 2014Eden Prairie , Mn, UsManaged the post-close M&A integration process for the OptumHealth Office of the CIO. • Led program management team in planning and execution of the integration to UHG’s data network, voice communications, desktop, email, and virtual call center capabilities for 12 acquisitions. Primary contact for the CIO.• Partnered with Internal Risk Management to facilitate policy exceptions and related remediation management to ensure each acquisition was electronically secured within the UHG network. -
Director Of Information TechnologyOptum 2010 - 2011Eden Prairie , Mn, UsDirector Strategy and Planning / Chief of Staff Optum Specialty Benefits managed Capital Portfolio of $36M over Dental, Vision, Life, Disability and Stop Loss product lines of OptumHealth Specialty Benefits. Reported to the Specialty Benefits CIO as an advisor on critical challenges and larger strategic issues.• Led IT peers through resource planning and partnered with Finance on budget impact assessments. Led Specialty Benefits IT on corporate directives related to health care reform and corporate compliance. • Led strategy, planning, and governance for Specialty Benefits. Successfully implemented governance committees to ensure alignment on strategic investments, release management to ensure consistent planning and scope for each release, and IT management reporting. -
Senior Information Technology ManagerThrivent 2009 - 2010Minneapolis, Mn, UsLed the annuity system teams to deliver new products and decommission and transform the admin systems to new technology platforms as part of a $70M, seven-year program. -
Project Management ConsultantTrissential 2009 - 2009Minneapolis, Minnesota, UsMayo Clinic - Led organizational change management activities for the Department of Laboratory Medicine and Pathology. Built plans for the complete lab software replacement and transformation of work processes across Rochester, Scottsdale, and Jacksonville locations. Presented 37 ideas; Mayo implemented 19. -
Senior Director Information TechnologyAllianz 2004 - 2009Munich, DeLed the IT department through a financial reduction exercise reducing $34M from a $154M forecast (2008). Coordinated IT department and business applications through the 2009 budgeting process. Managed $104M in project requests into $40M budget availability. • Orchestrated selection and implementation of a Business Process Management (BPM) software technology from Lombardi software, leading to nine successful BPM implementations in three years and $10M savings.• Directed implementation of the integration strategy and systems enterprise-wide; provided 29 common integration (SOA) patterns for all projects, leading to consistent, re-useable, and quicker integrations.• Awarded Department of the Year (IT) and 2007 Most Outstanding IT Team. -
Application Development ManagerBlue Cross And Blue Shield Of Minnesota 2002 - 2004Eagan, Mn, UsLed a 13-member team in building and deploying a $6M+ enterprise imaging and workflow application, accelerating a 100+% ROI, and projected $13M+ payback from five to three years. -
Senior Information Technology ManagerTravelers Insurance 1995 - 2002New York, Ny, UsCo-led and established Corporate Project Office to support the acquisition of USF&G for St. Paul Companies. Completed the acquisition by merging 90 system applications within a budget of $55 million. Established enterprise portfolio management for all application acquisition projects. Introduced Common Life Cycle enterprise wide to establish shared best practices for both companies. Established Project Office and System Integration as a legacy core competency at St. Paul Companies. Extensive Claims system development work which included First Notice of Loss, Subrogation (Recovery), Litigation and Correspondence.
Tim Rolfing Skills
Tim Rolfing Education Details
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Marquette UniversityMba -
University Of Wisconsin-Eau ClaireMis
Frequently Asked Questions about Tim Rolfing
What company does Tim Rolfing work for?
Tim Rolfing works for Satellite Industries
What is Tim Rolfing's role at the current company?
Tim Rolfing's current role is CIO, VP Technology | Adjunct Faculty | Board President.
What is Tim Rolfing's email address?
Tim Rolfing's email address is ss****@****nal.com
What is Tim Rolfing's direct phone number?
Tim Rolfing's direct phone number is .952.835*****
What schools did Tim Rolfing attend?
Tim Rolfing attended Marquette University, University Of Wisconsin-Eau Claire.
What skills is Tim Rolfing known for?
Tim Rolfing has skills like Program Management, Sdlc, It Strategy, Integration, Business Process, Process Improvement, Leadership, Insurance, Vendor Management, Management, Project Management, Pmo.
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